Difference between revisions of "Student Advocates"

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'''About the role:''' The [[Student Advocate]] essentially functions as a mediator, addressing issues at student level before they escalate to the point where a director should need to get involved. They are a point of contact for the student body, acting much like EVE's CSM in that they try to filter through the popular issues and bring the important ones to the attention of the directorate. The [[Student Advocate]] can also be considered the "voice" of the students, acting on their behalf in dealings with the directorate. Have you got an issue or a complaint with someone? Then the Student Advocate is the person you should speak to.
 
 
 
'''About the person:''' To Be Added
 
 
 
'''Reports to:''' [[Managing Director]]
 
 
 
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== What duties does the Student Advocate carry on? ==
 
== What duties does the Student Advocate carry on? ==

Revision as of 13:29, 22 May 2015

This article is about the Student Advocate and how the role fits within EVE University and how he serves the general membership.

The role of the Student Advocate is to provide a voice for the student body to the Directorate and Management in a fashion much like EVE's CSM in that they filter through popular issues and concerns bringing forward those that are deemed most important. The Student Advocate also acts as mediator for when those inevitable clashes between members occur. EVE University is both large in numbers and broad in the cultural and nationality scope. When an issue arises it is the goal to bring them to a friendly resolution to allow members to continue enjoying their time in EVE University.

Student Advocate

This article is about the CEO, Directors, and Managers of EVE University. For the general functionality of CEOs and Directors in player corporations, see Corporations.
E-UNI Emblem.png This page is specific to EVE University. Other corporations or groups in the game may operate differently.
For a summary of EVE University's rules and code of conduct, see EVE University Rules.

EVE University is run as a corporation with a single shareholder, with the CEO having overall control. Directorates are run by Directors, and each directorate is split into different departments which are run by Managers. Managers oversee the running of the departments, whilst Directors set policies and directions for Managers to follow.

Chief Executive Officer

Devalt Yotosala.jpg Devalt Yotosala - Send a forum PM

The CEO oversees the whole of EVE University, setting the general direction and making decisions which affect the whole corporation. While outside the Management Structure, the Student Advocates also have direct contact with the CEO.

Director of Operations

Laura karpinski.jpg Laura Karpinski

The Director of Operations assists the CEO and can make decisions on their behalf.


Student Advocates

Member.png The Student Advocates act as mediators to resolve any student disputes as well as to act as a point of contact for the student body and bring any concerns to the attention of management.
Main article: Student Advocates

Communications Manager

Amfion Bravais.jpg Amfion Bravais

The Communications Manager manages our social media presence and blog, and deals with the external promotion of EVE University, as well as internal communications.

Main article: Communications Department

FC Team Manager

Lonez.jpg White 0rchids - Send a forum PM

The FC Team Manager leads the community aimed at teaching members how to become excellent FCs.

Main article: FC Team

Reimbursement Manager

Lonez.jpg White 0rchids - Send a forum PM

The Reimbursement Manager administers the Ship Replacement Program.

Main article: Reimbursement Department

Director of Diplomacy

Zolpidemz.jpg Zolpidemz - Send a forum PM

The Director of Diplomacy oversees EVE University diplomacy and the diplomat team. They are responsible for setting standings, resolving any diplomatic issues and maintaining our neutrality.

Main article: Diplomacy Directorate

Director of Finance

Kai-Alon Deninard.jpg Kai-Alon Deninard Send a forum PM

The Director of Finance oversees EVE University finances. They are responsible for monitoring income and expenditure and major assets.

Community Director

MosqID.jpg Mosq - Send a forum PM

The Community Director oversees the EVE University communities, providing strategic support and an escalation route.

Community Leads

The Community Leads oversee their respective Communities and the Community Coordinators to provide students content and/or help students provide content in their Communities

Paxte Eriker.jpg Paxte Eriker

The Community Lead Incursions oversees the EVE University Incursion Community

Member.png TBD

The Community Lead Main oversees the Main Community

Alastair Thomas.jpg Alastair Thomas

The Community Lead NSC oversees the Null-Sec Community

Morra Deovindice.jpg Morra Deovindice

The Community Lead WHC oversees the Wormhole Community

Director of Education

Anidien Dallacort.jpg Anidien Dallacort- Send a forum PM

The Director of Education oversees the training of members and new players. He decides on the overall strategies to maximise the educational side of EVE University.

Main article: Education Directorate

Mentor Manager

Jalxan.jpg Jalxan - Send a forum PM

The Mentor Manager administers the mentor program, pairing up new members with more experienced mentors to assist them.

Main article: Mentor Department

Teaching Manager

Spanky Ikkala.jpg
Spanky Ikkala - Send a forum PM

The Teaching Manager oversees the teachers and guest lecturers. He is also responsible for the teaching and training resources EVE University provides.

Main article: Teaching Department

Wiki Manager

Arin Mara.jpg Arin Mara - Send a forum PM

The Wiki Manager manages the Wiki Team and oversees the updating and general maintenance of the UniWiki.

Main article: Wiki Department

Director of Student Administration

Dairek Alamari.jpg Dairek Alamari - Send a forum PM

The Director of Student Administration oversees the intake, progression and orientation of EVE University students. Their job is to enable a smooth transition for new members joining EVE University, and as they progress through the corporation.

Main article: Student Administration Directorate

Orientation Manager

Psychotic Fickity.jpeg Psychotic Fickity - Send a forum PM

The Orientation Manager manages the Orientation Officers, who provide a contact point for new EVE University members and follow up their early progress.

Main article: Orientation Department

Intake & Progression Manager

Koris the second.jpg
Koris the Second - Send a forum PM

The Intake & Progression Manager manages the Officers who review intake & progression applications. They also set policies affecting intake and progression.

Main article: Intake & Progression Department

Director of Logistics

Netan Emerson.jpg Netan Emerson - Send a Discord PM

The Director of Logistics is responsible for coordinating logistical support for EVE University, including providing EVE University supply services to benefit and support members.

Main article: Logistics Directorate

Hauling Manager

XobekkGao.jpg Xobekk Gao - Send a forum PM

The Hauling Manager oversees the University Hauling Services.

Main article: Hauling Department

Production Manager

Zeersesolaris.jpg Zeerse Solaris - Send a forum PM

The Production Manager oversees the materials and processes for in-house manufacturing and fleet support.

Main article: Production Department

Quartermaster

Laura karpinski.jpg
Laura Karpinski - Send a forum PM

The Quartermaster coordinates fuel delivery and flight deck stocking for the communities.

Main article: Quartermaster's Department

Buyback Manager

Gideonmastraccijr.jpg
Gideon Mastracci jr - Send a forum PM

The Buyback oversees the University buyback.

Main article: Buyback Department

Director of Information Services

Bateslarsson.jpg Bates Larsson - Send a forum PM

The Director of Information Services is responsible for the development and maintenance of software and tools used by EVE University.

Main article: Information Services Directorate

Web Services Manager

Marn Vermuldir.jpg Marn Vermuldir - Send a forum PM

The Web Services Manager manages the Web Development team, who support the Director of Information Services in the development and maintenance of software and tools used by EVE University.

EVE University Founder

Morning Maniac.jpeg Morning Maniac

I founded EVE University to create a place where new players could get together and be appreciated for who they were. Classes and doing things together were important but nothing was, and is, more important than the positive attitude towards new players.

In the first three years I clocked about 4000 hours logged-in in the service of the University. After some real life changes my available free time was greatly reduced but I could rely on a great team of directors and managers to run the Uni. In the last three years I was mainly concerned with extinguishing fires and the occasional directorship drama, but fortunately for me and everyone involved these issues have become less frequent and intense. The current leadership is stable and doing well, and they seem to share my vision of what the University should be and they work hard to shape it as such, with all the limitations of the game and the people in it.

More changes in my real life have resulted in even less EVE time and as a result I feel now removed from the game. Because of that I have decided that it is in the best interest of EVE University that I resign from my CEO position. I have asked Kelduum to succeed me and he has accepted the job.

What does this mean for the University and its members? Well, nothing. It means that now the formal power will be with the person who has already been in charge for a long time. I trust that Kelduum and the rest of the leadership will continue to run and build the University as they have done in the past. If they should decide to take another route then that's fine too.

As for me? I hope to stay a member of the University. If and when I have time I would like to log in and just join the chat with the new guys. The enthusiasm of new players is what I always enjoy most about EVE. Besides, there is always a lot to learn in EVE.

Finally, I would like to thank everyone for putting your trust in me. When I founded the Uni I had no idea where it would go. Where we are today is far beyond anything I could have imagined. I have learned so much, I have met amazing people and had a great time. All thanks to you, members past and present of EVE University.

Directors Emeriti

The following were previous EVE University Directors or very long-serving Managers who have stepped down from their positions but have been granted Director Emeriti status.

Name Previous position Comments
Irrilian TBC
Omber Zombie Diplomat Was Political Advisor for The Big Blue alliance and Secretary of 3rd CSM
m0rd0 Director of Industry
Bruno Bonner TBC Character in Doomheim and name recycled. Now playing as Alain Colcer.
Dust Puppy Senior Professor MATLAB magician
General Stargazer Vice President Twice held VP position. Was also Rear Admiral of ILN. Now CCP Zelus
Beastie Jnr Director of Education
Eskona Runningstar Director of POS Operations
Finraer Director of Training
Kassie Kelmar Director of Operations
Dookagalla Director of Finance
Kodell Director of Operations Also held title of Dean
Kra Martel Director of Titles and Honors
Morning Maniac EVE University Founder
Sabre A Combat Director
Dee Carson Director of Mining
Miraki Alsento Director of Communications
METADOG Director of Personnel
Dierdra Vaal Director of Education
Korr'Tanas Student Relations Manager Was never technically a director, but served 9 months as Student Relations Manager among nearly 3 years of other solid Uni contributions, thus earning him the same honor.
Kyrlin DiShai Director of Intelligence
Storiim Tsovoran Director of Intelligence
BladeHeart Student Relations Manager Never technically a director, but a long serving and valued member of staff who held several management positions.
Neville Smit Director of Education "Just when I thought I was out, they pull me back in." (First time)
Silentbrick Fleet Admiral of the ILN
Ubercado Fleet Admiral of the ILN
Gibson Thunderbird Director of Special Projects Best of luck, Gibson - wherever you are. We miss you.
Darian Reymont Director of Human Resources Also spent time as Director of Personnel.
Kelduum Revaan CEO
Marius Labo Director of Human Resources Also spent time as Student Relations Manager.
Bairfhionn Isu Director of Education
Neville Smit Director of Education Second time
Frood Frooster Director of Special Projects
Irdalth Delrar Director of Public Relations Managed the EVE University tools and server. Previously also spent time as Director of Diplomacy.
Kivena Director of Communications Also spent time as Director of Education and Director of Public Relations (before that became Communications)
Bashir Managing Director Was previously Director of Diplomacy for many years
Rose Chanlin Director of Communications Was also previously the Personnel Manager and Director of Special Projects
Pehuen Director of Special Projects Was also previously the LSC Manager
Dune Barphsaq Director of Human Resources Was also previously Personnel Manager and Director of Personnel
Bora Vyvorant Director of Special Projects Was also previously NSC Manager
Titus Tallang Director of Special Projects Was also previously Director of Education
Turhan Bey Director of Logistics Was also previously Hangar Manager
Dunar Dolorgiet Director of Education Was also previously Director of Teaching
Guiliano Thellere Director of Diplomacy
Eadrom Vintarus Director of Special Projects Was also previously NSC Manager
Turlough Dominian Director of Special Projects Was also previously Events Manager
Azmodeus Valar CEO Also previously Director of Logistics, Director of Finance and Director of Operations of EVE University
Kaein Soturus Director of Structures Also previously Director of Human Resources
Ares Dodekatheon Director of HSC
Psychotic Fickity Director of Education Was also previously Events Manager
Laura Karpinski CEO Was also previously Personnel Manager, Director of Operations and Director of Alliance Services
James Finnan Director of Logistics
Dallidiem Igraine Director of Student Experience Was also previously, Director of HR, Personnel Manager and Assistant Personnel Manager
Netan Emerson Director of Logistics Also held Director of Campuses and AMC Manager
YooJin Moon Director of Education Was also previously Teaching Manager
Marek Holmberg Director of Education Was also previously Teaching Manager
Danielle en Divilonne Director of Student Administration We miss you Dani <3
Conci Furiram Community Director He was also previously WHC Manager, WHC Director and Director of Campuses
Jilokari Kurvora CEO He was also previously Personnel Manager, Personnel Director, Director of Human Resources, and Director of Operations.
Jack RipperJr Director of Logistics

What duties does the Student Advocate carry on?

The scope of the duties is to ensure that the Uni is running smoothly as possible with all members (and departments) following policies, procedures, and protocols, and not letting issues grow to the point of explosions. Those should be for pew-pew.

  • I will intercede in issues you may have with another member or staff/management member.
  • The Student Advocate will moderate Uni chat channels and Mumble.
  • Will give input where needed to all the Divisions of the Uni to ensure your needs and expectations are being met. Note that some things I don't have any control over.

What do I do if I have a complaint?

Should you have a complaint with another member, a staff member, manager, or even a director that has not been resolved of it's own accord then I am who you want to get in touch with.


  • Ensure that you have taken reasonable steps to resolve the issue yourself. Try a private convo, evemail, or forum PM with the other party. Most issues are simply misunderstandings based on someone's mood, cultural or language difference, or playstyle, and if it was in chat only the communication between you and the other party can be difficult to "read" as in what mannerisms or tones are intended. Example, one person is making a joke and believes you're enjoying/getting it, yet you don't "know" that's the intent and you've taken it personally, and vice versa.
  • Contact me via forum private message, or evemail with your complaint. Be perpared to provide chatlogs and/or copies of evemails, forum PMs, or any other correspondence/evidence as this will help us get to a resolution quicker.
  • If your issue is with a staff member, manager, or director, and they were simply reminding you of or enforcing Uni rules and/or policies I may not treat it as a complaint.
  • Please do not discuss your complaint with others or bring it forward to other staff, managers, or directors, as this can widen the situation and make it much more difficult to deal with and bring to a timely resolution. I had cases of this in the past and what could have been resolved quickly ended up taking weeks, and no one was happy at the end of it all.
  • Give me the courtesy of patience and time to get to the bottom of the issue. We all have real lives and we also like to enjoy playing EVE Online. And there may be other, more critical issues that need handling.
  • In cases of complaints against someone I am not here to determine who is who is right or wrong but rather to bring the complaint issue to a peaceful and amicable resolution between the parties involved.
  • If I issue you interim instructions please be sure to follow them. These are designed to keep the issue from getting worse, thus complicating and delaying a resolution.
  • I will do my best to help you resolve the issue in a timely fashion.