Please feel free to contact me if you need support or assistance. I am always happy to help. You can usually find me in HSC on Mumble. If I am not in-game then I can be contacted via Slack, If you need/want to speak with me privately, you can just ask me and I'll take you to a private room to talk things through. I will never share what is discussed or our communications without your permission to do so, or if there has been some explicit violation of the EULA or EVE University code of conduct.
Orientation Officers follow up with new members once they have been accepted. They reach out to new members to ensure they are settling in and provide them with information that will be useful for the individual situation. They act as a contact point for a member's first few weeks in the corporation, answer any questions a new member might have, and help to point them in the right direction.
Student Advocates essentially function as mediators, addressing issues at student level before they escalate to the point where a Director would need to get involved. They are a point of contact for the student body, acting much like EVE's CSM in that they try to filter through the popular issues and bring the important ones to the attention of the Directorate. The Student Advocate can also be considered the "voice" of the students, acting on their behalf in dealings with the Directorate. Have you got an issue or a complaint with someone? Then a Student Advocate is the person you should speak to.