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<h2> Troubleshooting </h2> | |||
<p>The Mumble FAQ on the Mumble homepage - <a href="http://mumble.sourceforge.net/FAQ">http://mumble.sourceforge.net/FAQ</a> - has a lot of useful information, and also has a section on Common Problems and Resolutions which may be helpful. | |||
The Mumble FAQ on the Mumble homepage - | </p> | ||
<h3> I can login to other servers but not the UNI server!<br /> </h3> | |||
<p>There's a 'compatible version' of Mumble that comes with the download. If you accidentally load that first then it won't work with our server. Also, if you change your forum password, you have to go to http://forum.eveuniversity.org/update to fix that. | |||
</p> | |||
For example, you are in E-UNI but you are unable to access the fleet channels. | <h3> I can't enter a channel I should be able to!<br /> </h3> | ||
<p>For example, you are in E-UNI but you are unable to access the fleet channels. | |||
Using the in-game browser, click this link: | </p><p>Using the in-game browser, click this link: <a href="http://forum.eveuniversity.org/update">http://forum.eveuniversity.org/update</a>. Then disconnect from Mumble and reconnect. You should now be able to access the relevant channels.<br /> | ||
</p> | |||
<h3> A referral was returned from the server. </h3> | |||
<p>"A referral was returned from the server." error while starting Mumble on Windows Check your system time. Windows certificate check will fail if your clock is some years ahead/behind. | |||
</p><p>For Windows XP: Install the latest Root Certificate update through Windows Update (it's an optional update) to fix this problem. | |||
</p><p>For Windows Vista/7: Right-click the Mumble executable, select "Properties", select the "Digital Signature" tab, click "Details" and click "Install certificate". | |||
</p><p>Installing <a href="https://www.startssl.com/certs/ca-bundle.crt">https://www.startssl.com/certs/ca-bundle.crt</a> to the "Trusted Root Certification Authorities" cert store should also work. | |||
"A referral was returned from the server." error while starting Mumble on Windows Check your system time. Windows certificate check will fail if your clock is some years ahead/behind. | </p><p>If you compiled Mumble yourself either sign the binary or disable signing. | ||
</p><p>If you are on windows 7 and this doesn't help you, try this out. Press Start, type MMC and press enter go to File and select Add/Remove Snap-ins in available snap-ins select Certificates and press ADD. you get three options, I personally went with "My User Account" | |||
For Windows XP: Install the latest Root Certificate update through Windows Update (it's an optional update) to fix this problem. | </p><p>with that done exit the Snap in management window and double click on the Certificate Icon, then double click on the "Trusted Root Certification Authorities" Right click on the Certificate icon that appears and highlight "all tasks" then click on the Import button. | ||
</p><p>The import wizard will then ask for the filename of the certificate you want imported. First Save As: <a href="https://www.startssl.com/certs/ca-bundle.crt">https://www.startssl.com/certs/ca-bundle.crt</a> in whatever folder you want then link it to the import tool. follow the wizard's instructions and "Voila" you now should be able to use Mumble | |||
For Windows Vista/7: Right-click the Mumble executable, select "Properties", select the "Digital Signature" tab, click "Details" and click "Install certificate". | </p> | ||
Installing | |||
If you compiled Mumble yourself either sign the binary or disable signing. | |||
If you are on windows 7 and this doesn't help you, try this out. Press Start, type MMC and press enter go to File and select Add/Remove Snap-ins in available snap-ins select Certificates and press ADD. you get three options, I personally went with "My User Account" | |||
with that done exit the Snap in management window and double click on the Certificate Icon, then double click on the "Trusted Root Certification Authorities" Right click on the Certificate icon that appears and highlight "all tasks" then click on the Import button. | |||
The import wizard will then ask for the filename of the certificate you want imported. First Save As: | |||