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*We contact members who have possibly had an issue or transgression with regards to our [[EVE University Rules|Rules | *We contact members who have possibly had an issue or transgression with regards to our [[EVE University Rules|Rules]] and help them understand their mistakes to avoid further issues. | ||
*We have staff on hand to assist and direct those who may be a little lost or overwhelmed with the information available and our various programs and services. | *We have staff on hand to assist and direct those who may be a little lost or overwhelmed with the information available and our various programs and services. | ||
*We monitor the [http://killfeed.eveuniversity.org/?a=home Uni Killfeed] for WSOP issues and other odd-looking kills or losses. This is where your comments on your kills and losses are most beneficial since (if done as required) they tell us what is going on and can help us to better assist you in the matter. | *We monitor the [http://killfeed.eveuniversity.org/?a=home Uni Killfeed] for WSOP issues and other odd-looking kills or losses. This is where your comments on your kills and losses are most beneficial since (if done as required) they tell us what is going on and can help us to better assist you in the matter. | ||