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Communications Advice for New Members

New members often find the huge amount of information that EVE University offers hard to handle. A good way to get help with this is by talking to other E-Uni members in chat. A second is to read and participate in Forum discussions. Another is to subscribe to in-game email lists. And a third is to listen and talk in Mumble. Each of these has its own full-scale page in this Wiki, but even these contain more than the new member may want to digest. This page gives a quick summary of the communications options most relevant to most new members. Focusing on these channels is a good way to get started with E-Uni.

Chat

Chat channels can be joined by using the Channels window that you can find under the Social category in the interface options list.

File:QSG openchannelwindow.jpg

How to open Chat. Click for full size.

File:QSG channelwindow.jpg

Joining a channel. Click for full size.

Basic Chat Channels

There are three different kinds of channels depending on how you get access to them. Each of the channels listed below also includes information on how to gain access.

• Public - The channel is open to anyone, just go to Social > Channels in your game interface, open the Channels window, type the channel name into the box (or select it from the list at the bottom of the window) and click "join".
• Private - You need to be an E-Uni member to join the channel. If you are a member, all you should need to do is type in the channel name and click "join". If you have problems or questions, just ask about it in Chat.E-Uni or Q&A.E-Uni and someone will help you out.
• Password - You need to be an E-UNI member AND have a special password to join the channel. The link will take you to the E-Uni forum post that provides the password.

1. Chat.E-Uni (Password)

This is the general chat for the entire University. There are typically 50 or more members on this channel at any time, and it is a good place to ask basic questions ... or just to chat.

2. Q&A.E-Uni (Password)

This channel is watched by experienced members with expertise in many aspects of E-Uni and the EVE game. Type "Q:" and then ask a question. It may take a few minutes, but usually someone will respond. If they cannot give you an answer, they will try to direct you to someone who can.

3. HSC.E-Uni <or LSC.E-Uni or NSC.E-Uni or WHC.E-Uni> (Private)

Most new members start out at High Sec Campus, and it, as well as each of the other campuses, has it's own chat channel. This is a good place to ask questions about campus events, such as upcoming fleets, and to just chat with other people who are having the same kinds of experiences.

4. Lecture.E-Uni (Public)

This is the channel to join whenever you take an E-Uni class. The instructor will always be available in this channel to provide instructions and answer questions.

5. Local (You find this under Systems Channels in the Channel Window.)

This channel automatically shows all pilots currently in space in the system you are in. It is almost never used for talking ... but the icons that show the standing of the the pilots are used as an early warning system. The E-Uni Overview Setup procedure (if you haven't done this, you NEED to do it before you start flying around - it will keep you alive), shows War Targets in the Overview Window, but only if they are close enough to already be attacking you. Local chat shows them wherever they may be in the system, including docked at a station. The chat also shows a variety of other good and bad people ... look at Identifying War Targets in Local for more details. Most players keep their Local window as tall as possible ... in order to show all the ships in a system (and in a high traffic system there will still not be enough room).

So ... that makes five chat windows. Do they all need to be visible at once? No ... you only need three: Local, Chat.E-Uni, and HSC.E-Uni (or the chat for your current campus.) The others, and the ones listed next, can be opened and "stacked" for easy access. Here is what that might look like.

File:QSG chatwindowsopen.jpg

Stacked windows. Click for full size.

To stack chat windows, just grab a window by its name tab and drag it next to the name tab of another chat window. The two (or more) will dock in a stack that lets you click on the name tabs to bring any one of them to the top.

There are as many different options on how to organize your windows on screen as there are pilots in EVE. Most players make the Local Chat Channel window as tall and skinny as possible and dock it on the right or left. (You will almost never talk in this window, it's just open to show you what players are in the local system.) Then they move the other windows around until they find an arrangement that suits them. There is no one good way to do it, and you should expect to be experimenting and changing your window layout as you gain more experience and develop your own style of play.

Other Chat Channels

Also useful as you learn more about the game are:

5. Alliance (You find this under Systems Channels in the Channel Window.)

It's good to glance at this when you log on. It shows the Alliances that are currently at war with E-Uni. This is also the channel in which fleet formations are announced.

6. Corp (You find this under Systems Channels in the Channel Window.)

Use this channel if you need to ask a question about E-Uni policies or operations and you want an officer to respond.

7. Liveintel.ILN (Very private password. Ask in Q&A.E-Uni for more information.)

Whenever someone sees a War Target, they post the name and location in this channel. NOTHING else is allowed in this channel. It's password is kept very secret.

There are many more channels available within EVE and even within E-Uni. This Wiki has a listing of all E-Uni Chat Channels.

The Forum

The Eve University forum is similar to chat channel except that the participants are not online in real time.

A wide variety of topics are under discussion in the forum. There is a segment for each E-Uni campus. There is a segment where upcoming fleets are announced. There are a number of segments devoted to PvP Combat and ship fitting. There is a place to ask general questions. And there is a suggestion box.

You can use the Forum to send email messages to member. Click on the portrait of a member and choose "private message" from the menu - then type your message and send it. This messaging system has the advantage of being outside of the game itself, and many members do most of their messaging via the forum.

All E-Uni members are encouraged to participate in any of these forum discussions. New members are especially welcome, and this is a great way to talk to other members, get answers to questions, and generally keep up on what's going on.

Mumble

Mumble is a voice communication channel. It is required for participation in E-Uni fleets, and highly recommended otherwise. To use it a player's computer needs some sort of sound input ... a microphone or headset.

This wiki contains a page that explains how to set Mumble up for E-Uni use.

Once you have it running, you will see that Mumble has a number of channels ... one for each E-Uni campuses, some fleet channels, and some specialized channels. Most of the time, you will join the channel for your campus. If you join a fleet, you will switch to the fleet channel for the duration of the exercise, and then back to your home campus channel.

If you have a specific question, the xxxxx channel is monitored by E-Uni specialists dedicated to helping new players. You can jump to that channel and wait for someone to join you, then ask your question.

Mailing Lists

Mailing lists are used by campuses and other groups within Eve University to send out periodic bits of information. There are a variety useful lists, and you will hear about them as you join groups within E-Uni.

The mailing list, Classes.E-UNI, is exceptionally useful. It will send you a weekly EVE email listing the E-Uni classes being offered that week. This is a really good way to find courses that you might want to join. To get on this list, open the Mail Window, click "Add Mailing List" at the bottom left of the window, and type in the name of the list - Classes.E-UNI.

Slack

Slack is a out of game communications system that establishes connections between teams of individuals. This wiki has a page on how to set up E-Uni's Slack and a list of available Slack channels.

Slack is a fairly new and quite powerful tool. If you are familiar with team-oriented networked communications, you may want to try it out right away. There are always members logged on, and they will be happy to talk with you. If you are uncertain about it, you may want to postpone Slack until you have your chat channels and forum discussions under way.