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| | __TOC__ | | __TOC__ |
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| − | = Titles =
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| − | <div style="width: 80%; margin: 1em 10%; padding: 4px; border: solid 1px #orange; background-color: #2B3856;">
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| − | {| cellpadding="2" style="border: none; background-color: #2B3856; color: #FFFFFF;"
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| − | |-
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| − | |valign="center"|'''This page is a work in progress. For specific guides and syllabi, please contact the original author before making significant changes.'''
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| − | |}
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| − | </div>
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| − | == Frequently Asked Questions ==
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| − | === General ===
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| − | {| class="wikitable" border="1" cellpadding="1" width="60%"
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| − | |- valign="top"
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| − | | width="40%" | What is the current waiting time for title issuance?
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| − | | This depends on the title and your individual situation as a whole. The individual waiting time may vary between a few hours and up to 14 days.
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| − | |- valign="top"
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| − | | I am showing all of the requirements in green and checked, yet have not received my title. Is this normal?
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| − | | This is perfectly normal. The titles application process is only semi-automated. The tool has recognised you as eligible for a title but the title still needs to be applied manually by a Director. All of the eligible members for a title end up on a tool and from that a Director will work through those and apply the indicated title. This usually happens several times a week whenever a Director finds the time to do so.
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| − | |- valign="top"
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| − | | The title check page says I am not in EVE University while I am. What should I do?
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| − | | Be patient. The tool may just need a little more time to update or it is having issues again. Usually most of these issues solve themselves given time.
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| − | |- valign="top"
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| − | |}
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| − |
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| − | === API ===
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| − | {| class="wikitable" border="1" cellpadding="1" width="60%"
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| − | |- valign="top"
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| − | | width="40%" | Why does the title check tool show there is an issue with my API?
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| − | | While you may have updated your API in the tool a member of staff still needs to pull the API manually. Until this is done the title check will show an issue at the API stage. Even when this has been done it can still take up to a day for the title check page to update and show the API is fine.
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| − | |- valign="top"
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| − | | The title check tool is telling me my recent API check is not OK. Does this mean I need to update my API?
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| − | | No. In this case it is not necessary to update your API key as long as you have set up your key according to EVE University standards and have submitted it to the tool. Resubmitting your API key will not do any harm either.
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| − | |- valign="top"
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| − | | I have been having an issue with the title check tool, whereby my "Recent API check OK?" goes from green to red to green to red.
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| − | | The title check tool will return to showing an issue at the API stage as soon as the last API check is more then two weeks old. This is nothing to worry about since the tool will tell the Titles Officers to perform this check as soon as all the other requirements for a title have been met.
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| − | |- valign="top"
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| − | | Could somebody perform an API check on my account please?
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| − | | Maybe. If you ask kindly.
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| − | |- valign="top"
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| − | |}
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| − |
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| − | === Freshman ===
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| − | {| class="wikitable" border="1" cellpadding="1" width="60%"
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| − | |- valign="top"
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| − | | width="40%" | According to the title check tool I meet all criteria to become a Freshman, but my title has not been updated yet. I thought the application process has been automated, am I wrong?
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| − | | The titles application process is only semi-automated. The title tool has recognised you as eligible for Freshman but the title still needs to be applied manually by a Director. All of the eligible members for a title end up on a tool and from that a Director will work through those and apply the indicated title. This usually happens several times a week whenever a Director finds the time to do it.
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| − | |- valign="top"
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| − | | The title check tool still shows me as a trial account despite all the trial restricted skills I have trained. Will this be fixed the next time the API updates on its own?
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| − | | Unfortunately this will not be fixed on its own.<br>
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| − | Please make sure you have at least one [[Trial-Restricted Skills|trial-restricted skill]] injected, then ask an officer to perform an API check for you and finally run a forum update to speed up the updating process. The tool may still take some time to update. Alternatively you may [[Titles Within EVE University#Requesting a Title|apply]] for the Freshman title explaining your situation. A Titles Officer will then take a look into your case.
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| − | |- valign="top"
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| − | | Why does title tool still show that I am a trial user while I am not?
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| − | | Currently the tool performs this check by going through your skills list looking for trial restricted skills you may have injected. The skills list will only be updated when an API check is performed by an officer. If you have upgraded your account and injected a trial restricted skill after your latest API check the tool will not be able to realise this change until a new API check has been performed by an officer.
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| − | |- valign="top"
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| − | | The title check page has been showing that I have met the criteria for Freshman for a while now, but still reflects "Has No Title." How long does it usually take before I move from "No Title" to Freshman?
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| − | | The individual waiting time may vary between a few hours and up to 14 days.
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| − | |- valign="top"
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| − | |}
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| − |
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| − | === Sophomore ===
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| − | {| class="wikitable" border="1" cellpadding="1" width="60%"
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| − | |- valign="top"
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| − | | width="40%" | I have noticed that I have not received credit for many classes I have attended. I am always on Mumble in class, as well as Class.E-UNI. Where did all my classes go?
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| − | | Not all classes meet the length, number of participants, or channel used requirements. Our suggestion is to just keep participating, and it will get high enough before you know it. Titles have almost no impact on the amount of fun you can have and how much you can learn.
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| − | |- valign="top"
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| − | | It is stated that you have to have “participation on the Killboard". I am trying to become a manufacturer, so PvP does not interest me that much. But I understand that I will have to report a couple of kills or losses to become a Sophomore?
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| − | | Fortunately the requirement is to show “evidence of participation in Classes, the Forums, Wiki '''or''' Killboard”. This means an active killboard is not a necessary but a sufficient condition for Sophomore.
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| − | |- valign="top"
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| − | | Another requirement is "evidence of participation on the wiki". As this is a big source of information for me, I spent a lot of time there. But how do the Titles Officers know that? Should I log in to show that I visit the wiki regularly?
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| − | | “Participation on the Wiki” requires you to make actual edits to the wiki. Reading the wiki (whether logged in or not) will not qualify.
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| − | |- valign="top"
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| − | | I have met the requirements for Sophomore and Alpha hangar access, except the API check. Could you please do it manually?
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| − | | If you meet all the requirements for these titles except for the recent API check, the tool will put your name on a list for the Directors to perform the required check and apply the title. There is no need for you to separately request such an API check.
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| − | |- valign="top"
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| − | | The title check says I should have Sophomore, could you please tell me why I do not yet have it?
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| − | | Be sure to check your titles in game via "show info". If all is in place then a Director simply needs to apply the title in game. However, it may take some time for a Director to find the time to do so. Therefore we will need to ask you to be patient.
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| − | |- valign="top"
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| − | |}
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| − |
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| − | === Graduate ===
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| − | {| class="wikitable" border="1" cellpadding="1" width="60%"
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| − | |- valign="top"
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| − | | width="40%" | Why have I been waiting a week when someone else got his title in a day?
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| − | | When it comes to Graduate it has a longer delay as it is not automated and requires a member of Title Staff to manually check the requirements it then also needs to wait just like all of our titles for a Director to grant it because of this there can be large gaps in the time it takes to be granted a title.
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| − | |- valign="top"
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| − | | What MI score is needed for Graduate?
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| − | | None as MI points are not used while processing Graduate applications.
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| − | |- valign="top"
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| − | | How do I know when I am ready to apply for the Graduate title? Specifically with regards to "clear evidence of understanding" in classes, forums, wiki or killboard?
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| − | | Good question. If we told you we would need to kill you or something like that.<br>
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| − | "Clear evidence of understanding" means that we need to be able to tell what you have learned during your time in EVE University. Since we can not evaluate what we can not see, you will need to show us by sharing your knowledge and experience by sharing it on the forum and the wiki, by making reasonable contributions to the killboard (including your comments), as well as through your class attendance.
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| − | |- valign="top"
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| − | | I applied for Graduate title several weeks ago and it is still showing pending on the API tool. Is it stuck, or have I not qualified and it is waiting until I do?
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| − | | Your application simply has not been processed yet. Titles Staff will not wait for you to become eligible for the Graduate title while your application is clogging up the titles queue. If you do not meet the requirements for Graduate, the application will be rejected and you will need to reapply at a later point.
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| − | |- valign="top"
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| − | | Is there a ballpark figure on how long it takes for Graduate title applications take to get processed?
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| − | | It is hard to estimate how long it takes for Graduate title applications to get processed. Individual waiting times will vary from a few days to several weeks depending on factors like availability of Titles Staff, the number of applications waiting in queue, etc.
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| − | |- valign="top"
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| − | | How do I go about donating the ISK for the Graduate medal?
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| − | | To donate to the master wallet simply type EVE University in game and auto link the corporation. Then right-click and select "give money".
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| − | |- valign="top"
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| − | | I have put my Graduate application in a while ago. Will the Titles Officer only see what I have done up until the application date, or up until he looks at it?
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| − | | The Titles Officer will see what you have done up until he looks at it.
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| − | |- valign="top"
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| − | | How will temporarily dropping from EVE University to attend an Agony Unleashed class affect my application for Graduate title? When I rejoin, should I apply for Sophomore or Graduate title, if I leave with Sophomore?
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| − | | If your Graduate application is still in the tool after your return from the Agony Unleashed class the tool should not allow you to reapply for the same title. If it allows you to apply for the title your application has been processed and rejected. If you still feel you are eligible you may reapply providing us with the reasons why you were outside of EVE University.<br>
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| − | Your Sophomore title will be reinstated within a few days after rejoining EVE University. You do not need to apply for the title.
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| − | |- valign="top"
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| − | | Can I update my Graduate application with additional info to point out things that I have done in the months since I first applied?
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| − | | Unfortunately this is impossible while your initial application is still on file waiting to be processed. The application would first need to be rejected by a Titles Officer so you can reapply and include all the additional info you may want to provide us with. Note: This will drop your application to the bottom of the queue.
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| − | |- valign="top"
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| − | | The EVE University web tool says that I hold the Graduate title, but neither the title check tool nor my in game profile show changes.
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| − | | You should only go by what titles show on you in game. Any of the tools are subject to updating lags, incorrect API flow, etc. If the Graduate title is not showing on your character in-game (i.e. via a ‘show info’ on yourself) then you do not yet have it.
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| − | |- valign="top"
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| − | |}
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| − |
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| − | === Hangar Access ===
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| − | {| class="wikitable" border="1" cellpadding="1" width="60%"
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| − | |- valign="top"
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| − | | width="40%" | Is Alpha supposed to be granted with Sophomore? I qualified for both, but only got Sophomore.
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| − | | Yes. The hangar rights from Alpha are bundled into Sophomore as the hangar rights from Theta are bundled into Graduate.
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| − | Hangar rights will only be provided as a separate title to those who have not met the additional requirements of the Sophomore or Graduate title by the time they become eligible for Alpha or Theta.
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| − | |- valign="top"
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| − | | It has been a month why has my request for Psi not been complete?
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| − | | Psi is on hold while we decide what do to with it.
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| − | |- valign="top"
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| − | | I have just noticed that I have all the requirements for Theta hangar access. Just wondering how long it takes for that to get activated.
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| − | | As long as it takes a Director to apply the title. Somewhere between a minute and several days.
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| − | |}
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| − |
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| − | === Regaining Titles ===
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| − | {| class="wikitable" border="1" cellpadding="1" width="60%"
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| − | |- valign="top"
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| − | | width="40%" | I have not been online for more then a month. How do I regain my old title?
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| − | | The title tool will take a few days to notice you are no longer inactive. Once it does your name will be placed on a list for the Directors to reapply your titles.
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| − | |- valign="top"
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| − | | If I drop roles and then re-enable them, will I eventually get my roles/titles back?
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| − | | It will take a few days but eventually the tool will place you on a list for the Directors to reapply your titles. Since this may take a while you should better be really sure about leaving before you drop your roles and titles.
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| − | |- valign="top"
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| − | | I recently returned to EVE University. When I checked the E-UNI Title tool I noticed that it thinks that I have only been in the University for a few days rather than several months. Will the Directors be able to tell my actual time in the University and that prior to leaving I was a Sophomore?
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| − | | Do not worry your complete time in EVE University will be recognized. Also the titles tool will tell the Directors which titles you have held before you left.
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| − | |- valign="top"
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| − | | It looks like I only got part of my title-age back. I am now showing up as a Freshman, but I was previously a Sophomore with Theta prior to leaving.
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| − | | Since Freshman is a requirement for Sophomore the tool will first ask the Directors to apply the Freshman title before it allows them to reinstate your Sophomore status and hangar access rights. This is how the tool works.
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| − | |}
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| − | === [X] ===
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| − | {| class="wikitable" border="1" cellpadding="1" width="60%"
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| − | |- valign="top"
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| − | | width="40%" | I have the [X] title right now. What does that mean?
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| − | | [http://wiki.eveuniversity.org/Titles_Within_EVE_University#.5BX.5D_Administrative_Suspension Read Me!]
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| − | |- valign="top"
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| − | | My [X] title has been removed. How long do I need to wait for my titles to be reinstated?
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| − | | As long as it takes for the tool to notice you are allowed to receive titles again and for the Directors to apply your titles. It may take up to a week or more before your former access rights will have been fully returned to you.
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| − | |- valign="top"
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| − | | I heard along the grapevine about a possible [XXX] title, three times as awesome as the [X] title. Confirm/deny?
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| − | | No comment.
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| − | |}
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