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Student Advocates: Difference between revisions

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*Will give input where needed to all the Divisions of the Uni to ensure your needs and expectations are being met.  Note that some things I don't have any control over.
*Will give input where needed to all the Divisions of the Uni to ensure your needs and expectations are being met.  Note that some things I don't have any control over.


== What do I do if I have a complaint? ==
== What do I do if I have a problem or conflict? ==
 
Should you have a complaint with another member, a staff member, manager, or even a director that has not been resolved of it's own accord then I am who you want to get in touch with.


If you have a complaint with another member, a staff member, manager, or even a director that remains unresolved or you can't resolve it yourself, do not hesitate to talk to me.


*Ensure that you have taken reasonable steps to resolve the issue yourself.  Try a private convo, evemail, or forum PM with the other party.  Most issues are simply misunderstandings based on someone's mood, cultural or language difference, or playstyle, and if it was in chat only the communication between you and the other party can be difficult to "read" as in what mannerisms or tones are intended.  Example, one person is making a joke and believes you're enjoying/getting it, yet you don't "know" that's the intent and you've taken it personally, and vice versa.
*Ensure that you have taken reasonable steps to resolve the issue yourself.  Try a private convo, evemail, or forum PM with the other party.  Most issues are simply misunderstandings based on someone's mood, cultural or language difference, or playstyle, and if it was in chat only the communication between you and the other party can be difficult to "read" as in what mannerisms or tones are intended.  Example, one person is making a joke and believes you're enjoying/getting it, yet you don't "know" that's the intent and you've taken it personally, and vice versa.