Client Preferences and Settings Backup

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During normal use of a computer there will be a client crashes. Depending on the severity, users' EVE Online experience can be greatly and negatively effected. Upon reboot and relogging into EVE all user preferences may be reset to default, carefully constructed overviews gone, the People & Places organization wiped (though the actual contacts and locations remain). Backing-up these settings and preferences is the only way of quickly restoring this vital data [1].

To keep these settings and preferences for future use or backup, users can make a copy of the cache and settings folders.

Locate the following folder, assuming the EVE client is installed in the default location:

  • On 32bit versions of Windows: C:\Program Files\CCP\EVE
  • On 64bit versions of Windows: C:\Program Files (x86)\CCP\EVE
  • Steam client on 32bit versions of Windows: C:\Program Files\steam\steamapps\common\EVE Online\
  • Steam client on 64bit versions of Windows: C:\Program Files (x86)\steam\steamapps\common\EVE Online\
  • MacOS X: /Applications/EVE

Press Windows Key + R and paste the following line into the Run window.

  • Windows XP: %USERPROFILE%\Local Settings\Application Data\CCP\EVE\c_program_files_ccp_eve_tranquility
  • Windows XP Steam: %USERPROFILE%\Local SettingsLocal Settings\Application Data\CCP\EVE\c_program_files_steam_steamapps_common_eve_online_tranquility
  • Windows Vista: %LOCALAPPDATA%\CCP\EVE\c_program_files_ccp_eve_tranquility
  • Windows Vista Steam: %LOCALAPPDATA%\CCP\EVE\c_program_files_steam_steamapps_common_eve_online_tranquility
  • Windows Vista 64bit: %LOCALAPPDATA%\CCP\EVE\c_program_files_(x86)_ccp_eve_tranquility
  • Windows Vista 64bit Steam: %LOCALAPPDATA%\CCP\EVE\c_program_files_(x86)_steam_steamapps_common_eve_online_tranquility
  • Windows 7: %LOCALAPPDATA%\CCP\EVE\c_program_files_ccp_eve_tranquility
  • Windows 7 64bit: %LOCALAPPDATA%\CCP\EVE\c_program_files_(x86)_ccp_eve_tranquility
  • German OS will be a variation of %USERPROFILE%\Lokale Einstellungen\Anwendungsdaten\CCP\EVE\

For Mac

  • MacOS X: /Users/<username>/Library/Application Support/EVE Online

The Beta Launcher settings are under the folders:


  • Windows 7: %LOCALAPPDATA%\CCP\EVE\c_programdata_ccp_eve_sharedcache_tq_tranquility


  • Windows 7: %LOCALAPPDATA%\CCP\EVE\c_programdata_ccp_eve_sharedcache_sisi_singularity

Users will find the cache and settings folders, rename/move both of them in order to save them. Restore the saved versions to the appropriate version location after a major client crash in order to reset your client preferences and settings.


  1. ^ CCP GM Zhainius, EVE Online Customer Support, 2010.05.06
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