Archive:EVE University Interview Queue

What is the queue?

Most often, the queue people around E-Uni are referring to is the Application queue. Waiting in this queue is what gets an applicant an interview with a Personnel Officer, Senior Personnel Officer, or other staff member.

Once you submit an application, you are able to queue up.

How does it work?

When you complete your application, the time-stamp is saved. This time-stamp never changes, even when you log out, unless you log out of the queue for two weeks. As many as a hundred people apply to E-Uni each day, though, so you might see yourself moving backward quite a bit -- this is simply because people that had earlier timestamps than you are logging in.

What happens when I don't login to the queue for two weeks?

Nothing. When you first join the queue you're "assigned" a timestamp and the queue will "remember" that. Our old queue tool used to purge inactive (two weeks) spots.

Does being in the queue all the time help?

Not at all. We typically only look at the queue order, not how long you've actually been waiting in it. If you log off Eve for the night immediately after applying, come back a day later, you will still be exactly where you would have been if you had spent all night being in the queue.

Should I leave the queue before I go afk?

YES! You should leave the queue if you are going to be afk. If you're actively playing the game you should also leave the queue unless you're prepared to stop your game activity and dock up immediately if called for an interview. If you are in the queue and not paying attention to E-UNI when called for your interview then your application will be pended and if this happens frequently you may find yourself being "passed over" by PO staff in favour of calling the next applicant in the queue. Some POs may let you know in advance that they are starting to work on your application (a process that can take 5 to 30 minutes) so that you don't "run away". Not every PO will do this, so if you're sitting at #1 or close to it you want to pay attention to E-UNI when you're prepared and waiting for your interview call.

Can I schedule a time for an interview?

In general, we do not schedule interviews with specific people at a specific time. Just join the queue when you can. Our POs are volunteers and they work on the queue around their schedules. There may be rare cases where this isn't true, but we'll approach you about scheduling an interview if we feel it is appropriate.

Is there anything that can hurt my place in the queue?

There sure is! If you're in the queue but you are not actively watching the E-Uni public chat channel, you might miss seeing your name being called. If this happens, some folks may skip over you for some time in the future. Close the browser or leave the queue when you won't be watching every few minutes.

How will I know when it's my turn for an interview?

A Personnel Officer will call your name in the E-Uni channel. Your name will show up in yellow.

What is the SPO queue?

Some applications require evaluation by a Senior Personnel Officer. People that are told to do so should enter this queue. Your place in the queue will show where you are in relation to all people in all queues. Never enter the SPO queue unless you have been told to do so by an E-Uni Personnel Officer.

Is there an SPO online? Is anybody doing SPO interviews?

You will only know that when you are called. None of the POs that are online know if or when any SPOs will be online or doing interviews.

Some people seem to be getting called first, even though I'm #1. What's going on?

There are a couple of cases where someone else might get priority, even if you're #1 in the queue. One of those cases is wartime re-entries; because we encourage members to leave during wartime if they need to do things that would otherwise break the WSOP, we prioritize their return to E-Uni when the war is over.

Depending on the mix of folks in the queue, and the mix of the PO's that are around, some Senior Personnel Officers will jump ahead and handle the SPO cases behind you, since there are far fewer SPO's than PO's. It can also be a case of the PO's working not being able to handle your application.

These are just a couple of examples. Rest assured, if you're in the queue and see your position in it, we do as well. We're trying our best to get people moved through fairly and quickly.

Why is no one being called for interviews? Seems like it's been awhile!

PO's are players, too, so we try to play the game ourselves -- just because a PO is online doesn't mean that they're actively interviewing. Just as there are periods where half a dozen (or more!) PO's are interviewing at once, there are also bound to be stretches where no one is.

It's also possible that we're busy moderating the E-Uni chat or keeping an eye on it. You can help reduce this possibility by helping each other out and following the chat guidelines.

Are there any PO's on?

Most certainly -- it is very seldom that no one is on that -can- interview, but keep in mind that the personnel staff like to play the game and have other things to do, too. If you have the queue window open (even if it's minimized), and you see your position in the queue, rest assured that any PO's that want to interview will see you there.

If you must know, the list of active PO staff is here: http://wiki.eveuniversity.org/List_of_Personnel_Officers -- feel free to add them to your watchlist. It's appreciated if you do not convo them directly (especially if they might be in PVP engagements), but this will help to answer your question.

Why are there times when no interviews are happening?

Just as sometimes there are half a dozen personnel officers doing interviews, sometimes there are times when no one is. Being a personnel officer in E-Uni is a volunteer duty, and we prefer not to burn ourselves out (sometimes we fly spaceships around!). There are no schedules or shifts, although we do our best to accept PO's from each timezone. Rest assured that there are a few dozen people that do interviews, and each does several each week. The queue will move and you will eventually get an interview, so please be patient with us as we work to get everyone interviewed.

What happens if I'm not watching the channel when my name is called?

This varies by PO. Sometimes another PO will go ahead and call you. Other PO's will simply not call you for the rest of the day. If it happens more than once, you might find yourself waiting awhile as staff invest a fair amount of time in getting ready for your interview, and we'd rather interview people that are responsive.

Simply log out of the queue if you aren't going to be watching actively to prevent this from being an issue.