Helping EVE University

	EVE University offers a class on:
Making a Difference in the UNI

Template:Work in Progress The aim of EVE University is to teach players about EVE Online. We see thousands of new students come through our doors every year, and it would not be possible to assist them without the help of our members and the wider EVE Online community. We take the view that even brand new players have something they can share and help out other players with. This page sets out just a few of the ways people can help EVE University in its mission and will hopefully give you some ideas about how you personally can support us.

Members

As a member of EVE University you will have already benefited from other members helping you out, whether it was:

• The Personnel Officer who reviewed your application to join
• The member who answered your questions when you were stuck
• The Teacher who ran your first class
• The Fleet Commander who lead you on a fleet
• The Logistics team member who reimbursed your ship when it exploded
• The donor who donated the ship you used from our hangars

Or any one of a huge number of people who are willing to spend their own time helping others. Even if you have only just joined EVE University, its very likely that you know something that another new member doesn't, so you really are able to help out from day one. The list below is not exhaustive, but it might give you an idea of where to start.

Answering questions

The most direct way you can help out other members is by being present in EVE University and answering questions other members may have.

Chat channels

We have various chat channels for members. If you want to help out keep the channel open and if you know the answer to something someone is asking then tell them. Provided you know what you are talking about (try to avoid spreading misinformation!) don't be shy. You don't have to be an expert in an area to answer a question on it. If they ask a follow up question and you don't know the answer that's fine, just tell them. Maybe someone else knows and can help you both out. We have various chat channels but these ones in particular are good to keep an eye on:

• Q&A.E-Uni - This channel is designed specifically for people to ask questions, so set it to blink and answer any questions you know the answer to. If a member is asking a questions which requires a detailed answer, tell them in the channel that you will convo them and send them a convo request so as not to clog up the channel.
• Chat.E-Uni - This is the general chat channel most of our members use, so a lot of people (particularly newer members) ask general questions in there. Keep an eye on it and see if you can help them out. This is also the channel where new members are welcomed by the Personnel Officers, so be sure to make them feel welcome.
• E-UNI - This is the channel used by Personnel Officers to call applicants for their interview. If you're a member then you've already gone through the application process, so from an applicant's point of view you're an expert! Even just sharing your own experiences will help our nervous applicants out. E-Uni is also listed as a public help channel, so its almost always busy with questions about the game from non-members who are often very new to the game. Even if you're new yourself its very likely you can help them out.
• Mess.ILN - This is the general chat channel for people to ask about PVP. Even if you don't have a lot of experience yet, if PVP is your thing this is the place to answer questions about it.
• LiveIntel.ILN - If you're just jumping around in space and you see a war target in local, you can help out other members by providing intel in this channel. There may be someone a jump or two behind you who really needs to know about the war target you just saw burning to the gate, so don't keep it to yourself. We also have an Intel Map (see the MOTD of that channel) which you can use to report your intel in one click, easy.

Aside from the channels listed above there is a list here of our Chat Channels. If you have an interest in a specific area of the game, see if there is a chat channel on it where you can help out. If you are in a campus, join their chat channel and see if there are any questions you can answer.

Mumble

As part of the application process we asked you to download and install Mumble. Mumble is where a lot of people feel comfortable asking questions. It can be quite daunting to answer questions in voice, especially if you are shy, but there is nothing to worry about. If you know an answer to a question someone is asking be brave and answer. You can also learn a lot yourself just by sitting in mumble and listening to the general conversation. If there is not much going on in the public area, try moving to one of the campuses (check the title of the channel first to make sure you are allowed to join and don't just jump into a fleet channel unless you are on the fleet).

Forum

You can use the same login details you used for the EVE University Tool (where you applied) to log into our forum. We have several sections of the forum where people may ask questions:

• Questions and Answers - The most obvious place to start is the Questions and Answers section, which is divided up into different areas of the game. There is also a forum titled "What's Next?" for people who are looking for some direction.
• EVE University - This encompasses all the forums on EVE University itself, including the Hi and Bye forum (go and say hello to a few people, its always nice to feel welcome), general discussion and web services.
• Public EVE Discussion - You don't have to be a member of EVE University to sign up for a forum account. We sometimes get general game questions in this section from non-members or applicants.

Writing

Editing Wiki - To-Do list Writing for front page

Volunteering as a staff member

Mentor Teaching PO Titles Logistics

Donating ISK or items

See Donating to EVE University.

Non-Members

Donating ISK or items

See Donating to EVE University.