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m →Other Resources: Subheading to sentence case as per MoS. |
→Fielding questions: Updated to reflect current procedures. |
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=== Fielding questions === | === Fielding questions === | ||
Ask people to use the | Ask people to use the "class-questions" chat channel on Discord for questions. Having questions delivered textually will give you more control over the class and allow you to deal with questions when you want to do so. You can open the floor on Mumble for voice questions at the end of the class if you want. | ||
* If you are going to defer a topic then let the class know. | * If you are going to defer a topic, then let the class know. | ||
* When answering a question from the in-game channel, repeat the question in Mumble before answering it | * When answering a question from the in-game channel, repeat the question in Mumble before answering it, for anyone who hasn't seen the question. | ||
* If you have a lot of similar questions, then take a short bit of time out to consolidate them into a short topics | * If you have a lot of similar questions, then you can take a short bit of time out to consolidate them into a short topics: "Many people are asking questions relating to passive shield tanking, so I'm going to take a bit of time out to cover that now". | ||
* If someone asks a question that you are not sure how to answer, then don't answer definitively. You might think you know the answer, in which case let them know: " | * If someone asks a question that you are not sure how to answer, then don't answer definitively. You might think you know the answer, in which case let them know: "Someone has asked how X works. I know the rough details, but it is a bit beyond the scope of this course, so I'll leave that for a more detailed course on X". | ||
** Don't be afraid to say that you don't know something! You're there to teach, not to impress everyone, and many topics in EVE are extremely dense and rich. | |||
The important thing with questions is to deal with them when you want, without letting them disarrange your class structure. | The important thing with questions is to deal with them when you want, without letting them disarrange your class structure. | ||