Difference between revisions of "Client Preferences and Settings Backup"

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During normal use of a computer there will be a client crashes.  Depending on the severity, users' EVE Online experience can be greatly and negatively effected. Upon reboot and relogging into EVE all user preferences may be reset to default, carefully constructed [[Overview Guide|overviews]] gone, the People & Places organization wiped (though the actual contacts and locations remain). Backing-up these settings and preferences is the only way of quickly restoring this vital data <ref> CCP GM Zhainius, EVE Online Customer Support, 2010.05.06</ref>.
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User Settings are not stored Server Side. If you move computer or there is a client crash, preferences may be reset to default, carefully constructed [[Overview Guide|overviews]] gone, the People & Places organization wiped (though the actual contacts and locations remain).  
  
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It is recommended when you are satisfied with your user settings you back them up in case you need to restore at a later date.
  
To keep these settings and preferences for future use or backup, users can make a copy of the cache and settings folders.
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===== How to back up Settings =====
  
Locate the following folder, assuming the EVE client is installed in the default location:
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To keep these settings and preferences for future use or backup, users can make a copy of the cache and settings folders. Locate the folder based on the system below. Within there you will find a '''(c_program_files_ccp_eve_tranquility)''' folder or something similar. Back up the contents of the folder. <ref name="Eve Support">[https://support.eveonline.com/hc/en-us/articles/212689029-Profile-Management-Tool Eve Support], profile management.</ref>
  
*On 32bit versions of Windows: C:\Program Files\CCP\EVE
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===== Windows =====
  
*On 64bit versions of Windows: C:\Program Files (x86)\CCP\EVE
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Press Windows Key + R and paste the following line into the Run window.
 
 
*Steam client on 32bit versions of Windows: C:\Program Files\steam\steamapps\common\EVE Online\
 
 
 
*Steam client on 64bit versions of Windows: C:\Program Files (x86)\steam\steamapps\common\EVE Online\
 
  
*MacOS X: /Applications/EVE Online.app
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%LOCALAPPDATA%\CCP\EVE\
  
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===== Older Versions of Windows =====
  
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*Windows XP: %USERPROFILE%\Local Settings\Application Data\CCP\EVE\
  
Press Windows Key + R and paste the following line into the Run window.
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*Windows XP Steam: %USERPROFILE%\Local SettingsLocal Settings\Application Data\CCP\EVE\
  
*Windows XP: %USERPROFILE%\Local Settings\Application Data\CCP\EVE\c_program_files_ccp_eve_tranquility
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*Windows Vista: %LOCALAPPDATA%\CCP\EVE\
  
*Windows XP Steam: %USERPROFILE%\Local SettingsLocal Settings\Application Data\CCP\EVE\c_program_files_steam_steamapps_common_eve_online_tranquility
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*Windows Vista Steam: %LOCALAPPDATA%\CCP\EVE\y
  
*Windows Vista: %LOCALAPPDATA%\CCP\EVE\c_program_files_ccp_eve_tranquility
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*Windows Vista 64bit: %LOCALAPPDATA%\CCP\EVE\
  
*Windows Vista Steam: %LOCALAPPDATA%\CCP\EVE\c_program_files_steam_steamapps_common_eve_online_tranquility
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*Windows Vista 64bit Steam: %LOCALAPPDATA%\CCP\EVE\
  
*Windows Vista 64bit: %LOCALAPPDATA%\CCP\EVE\c_program_files_(x86)_ccp_eve_tranquility
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*Windows 7: %LOCALAPPDATA%\CCP\EVE\
  
*Windows Vista 64bit Steam: %LOCALAPPDATA%\CCP\EVE\c_program_files_(x86)_steam_steamapps_common_eve_online_tranquility
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*Windows 7 64bit: %LOCALAPPDATA%\CCP\EVE\
 
 
*Windows 7: %LOCALAPPDATA%\CCP\EVE\c_program_files_ccp_eve_tranquility
 
 
 
*Windows 7 64bit: %LOCALAPPDATA%\CCP\EVE\c_program_files_(x86)_ccp_eve_tranquility
 
  
 
*German OS will be a variation of %USERPROFILE%\Lokale Einstellungen\Anwendungsdaten\CCP\EVE\
 
*German OS will be a variation of %USERPROFILE%\Lokale Einstellungen\Anwendungsdaten\CCP\EVE\
  
 
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===== Mac =====
For Mac
 
  
 
*MacOS X: /Users/<username>/Library/Application Support/EVE Online
 
*MacOS X: /Users/<username>/Library/Application Support/EVE Online
 
The Beta Launcher settings are under the folders:
 
 
Tranquility
 
 
*Windows 7: %LOCALAPPDATA%\CCP\EVE\c_programdata_ccp_eve_sharedcache_tq_tranquility
 
 
Singularity
 
 
*Windows 7: %LOCALAPPDATA%\CCP\EVE\c_programdata_ccp_eve_sharedcache_sisi_singularity
 
 
 
Users will find the cache and settings folders, rename/move both of them in order to save them.  Restore the saved versions to the appropriate version location after a major client crash in order to reset your client preferences and settings.
 
  
 
== References ==
 
== References ==

Revision as of 01:13, 25 April 2018

User Settings are not stored Server Side. If you move computer or there is a client crash, preferences may be reset to default, carefully constructed overviews gone, the People & Places organization wiped (though the actual contacts and locations remain).

It is recommended when you are satisfied with your user settings you back them up in case you need to restore at a later date.

How to back up Settings

To keep these settings and preferences for future use or backup, users can make a copy of the cache and settings folders. Locate the folder based on the system below. Within there you will find a (c_program_files_ccp_eve_tranquility) folder or something similar. Back up the contents of the folder. [1]

Windows

Press Windows Key + R and paste the following line into the Run window.

%LOCALAPPDATA%\CCP\EVE\

Older Versions of Windows
  • Windows XP: %USERPROFILE%\Local Settings\Application Data\CCP\EVE\
  • Windows XP Steam: %USERPROFILE%\Local SettingsLocal Settings\Application Data\CCP\EVE\
  • Windows Vista: %LOCALAPPDATA%\CCP\EVE\
  • Windows Vista Steam: %LOCALAPPDATA%\CCP\EVE\y
  • Windows Vista 64bit: %LOCALAPPDATA%\CCP\EVE\
  • Windows Vista 64bit Steam: %LOCALAPPDATA%\CCP\EVE\
  • Windows 7: %LOCALAPPDATA%\CCP\EVE\
  • Windows 7 64bit: %LOCALAPPDATA%\CCP\EVE\
  • German OS will be a variation of %USERPROFILE%\Lokale Einstellungen\Anwendungsdaten\CCP\EVE\
Mac
  • MacOS X: /Users/<username>/Library/Application Support/EVE Online

References

  1. ^ Eve Support, profile management.