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Major rework and rewrite of this page to more accurately display what channels are available in the EVE University Discord, how they are grouped, and how they are accessible to (Non-)Unistas. Coincides with Community Director Mosq's restructuring of the NSC and Main Community Discord channels. |
m Further reworks and minor edits based on Comms Officer feedback. |
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'''[https://discordapp.com/ Discord]''' is an out-of-game platform for instant messaging and voice over IP (VoIP) communication. Discord users can voice call, video call, text message, share media and files, and much more, taking place either in private messages or in virtual communities called "servers". [[EVE University]] uses Discord for text communication and class streaming, as well as the dissemination of important announcements and news, making Discord | '''[https://discordapp.com/ Discord]''' is an out-of-game platform for instant messaging and voice over IP (VoIP) communication. Discord users can voice call, video call, text message, share media and files, and much more, taking place either in private messages or in virtual communities called "servers". [[EVE University]] uses Discord for text communication and class streaming, as well as the dissemination of important announcements and news, making Discord our ''de facto'' immediate info source. It is therefore encouraged that Unistas regularly check in with the Discord server, especially for fast-moving situations which require immediate communication. For Voice communications, please see [[Mumble]]. | ||
Discord allows users to send out pings (notifications) for various purposes, which will be received by all members with access to the channel where the ping is sent. Pings can be made to "@everyone", which will tag all users in that channel regardless of online state, "@here", which will notify only those presently online in that channel, or to specific roles or individual Discord users for more specific purposes. Discord also has a mobile app for both Android and iOS, allowing users to keep up while away from their desktop or laptop. | |||
'''All EVE University Discord channels are subject to both the [[Communications Policy|EVE University Communications Policy]] and [[EVE University Rules]].''' | |||
= Joining Discord and Channels = | = Joining Discord and Channels = | ||
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You can also download the Discord desktop application [https://discordapp.com/download here]. | You can also download the Discord desktop application [https://discordapp.com/download here]. | ||
It's important to note that your username and profile picture are persistent across all Discord Servers that you are a member of. However, your nickname can be altered on each individual server. If you are using personally identifiable information as a username, you may wish to create a separate account for the EVE University server. Moreover, users of [Discord Nitro], Discord's premium subscription service, can instate a custom per-server profile, with a separate nickname, profile picture, profile banner and description. Further Nitro benefits and features can be found [https://discord.com/nitro here]. | It's important to note that your username and profile picture are persistent across all Discord Servers that you are a member of. However, your nickname can be altered on each individual server. If you are using personally identifiable information as a username, you may wish to create a separate account for the EVE University server. Moreover, users of [https://discord.com/nitro Discord Nitro], Discord's premium subscription service, can instate a custom per-server profile, with a separate nickname, profile picture, profile banner and description. Further Nitro benefits and features can be found [https://discord.com/nitro here]. It is important to note that the EVE University Discord server does not allow you to set your own nickname and will always show the name of your main character, as outlined in the section below. | ||
=== Joining our Server === | === Joining our Server === | ||
Anybody with an [https://auth.eveuniversity.org/ EVE University Auth account] can join our Discord server. | Anybody with an [https://auth.eveuniversity.org/ EVE University Auth account] can join our Discord server. | ||
To join our server you should first register and log into the [https://auth.eveuniversity.org/ EVE University Auth account], then select the Services menu and link your Discord through the steps displayed there. | To join our server you should first register and log into the [https://auth.eveuniversity.org/ EVE University Auth account], then select the Services menu and link your Discord through the steps displayed there. | ||
As part of this process, you will have your nickname on the EVE University server automatically updated to reflect the in-game name of the character designated as your "Main" on the EVE University Auth. You will have the correct roles automatically assigned. | As part of this process, you will have your nickname on the EVE University server automatically updated to reflect the in-game name of the character designated as your "Main" on the EVE University Auth. You will have the correct roles automatically assigned. Due to the way our back-end processes works, it can take up to 24 hours for you to correctly show as member in the Discord server and be granted access to the right channels. | ||
== Discord Categories == | == Discord Categories == | ||
Accounts can have 6 overarching roles: Non-Member, Alumnus, Member, Staff, Manager and Director. The respective roles determine access to different channels, as well as specific permissions such as the ability to pin messages (keeping them easily findable in a separate menu per channel; useful for posts containing a collection of information or links). | |||
As a general rule on the EVE University Discord server, all channels with a blue diamond in the name are visible to all Users on the server. Those with an orange diamond in the name are visible to current EVE University members as well as our alumni. It is important not to discuss internal EVE University matters in these channels, for [Operational Security Policy|operational security] considerations. | |||
Our Discord server is broken down into the following categories: | Our Discord server is broken down into the following categories: | ||
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! width="600px" | Purpose | ! width="600px" | Purpose | ||
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| General (Uni Wide) || Contains channels for general conversation. Some of the channels here, highlighted by an orange diamond, are accessible by both Alumni and Non-members and therefore should not be considered secure for conversations on specific EVE University Operations. | | General (Uni Wide) || Contains channels for general conversation. Some of the channels here, highlighted by an orange diamond, are accessible by both Alumni and Non-members and therefore should not be considered secure for conversations on specific EVE University Operations. | ||
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| EVE Uni Services || This category contains channels relating to service updates on EVE University and EVE related systems as well as channels linking to wider parts of the EVE Online community, such as streamers and other Discord servers. Some of the channels here are read-only. | | EVE Uni Services || This category contains channels relating to service updates on EVE University and EVE related systems as well as channels linking to wider parts of the EVE Online community, such as streamers and other Discord servers. Some of the channels here are read-only. | ||
|- | |- | ||
| Education || This category contains channels relating to EVE University's [[Teaching Department]] and [[Wiki Department]]. As anyone can come and teach a class in EVE University, and any Capsuleer can expand the Wiki's archives of information, these channels are publicly accessible. This category furthermore contains two Classroom voice channels, where the slides and video for our classes are streamed. | | Education || This category contains channels relating to EVE University's [[Teaching Department]] and [[Wiki Department]]. As anyone can come and teach a class in EVE University, and any Capsuleer can expand the Wiki's archives of information, these channels are publicly accessible. This category furthermore contains two Classroom voice channels, where the slides and video for our classes are streamed. The audio for these classes is typically broadcast via [Mumble]. | ||
|- | |- | ||
| EVE Uni Public Channels || This category contains a variety of channels, including the EVE Uni Public Help channel, a lore discussion channel, and various channels unrelated to EVE or EVE University. All the channels in this category are publicly available. | | EVE Uni Public Channels || This category contains a variety of channels, including the EVE Uni Public Help channel, a lore discussion channel, and various channels unrelated to EVE or EVE University. All the channels in this category are publicly available. | ||
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| PvP Study Area|| Contains specific channels related to the discussion of EVE Online player-versus-player combat, with a general discussion channel and one dedicated to the piloting of [[Logistics]] ships. Access can be gained by joining the PvP group on the [https://auth.eveuniversity.org/groups/ EVE University Auth Groups page]. | | PvP Study Area|| Contains specific channels related to the discussion of EVE Online player-versus-player combat, with a general discussion channel and one dedicated to the piloting of [[Logistics]] ships. Access can be gained by joining the PvP group on the [https://auth.eveuniversity.org/groups/ EVE University Auth Groups page]. | ||
|- | |- | ||
| | | PvE Study Area|| Contains specific channels related to the discussion of EVE Online player-versus-environment combat, with channels dedicated to the various facets of EVE PvE, such as mining, homefronts, industry and market play, abyssals, exploration, missioning and more. Access can be gained by joining the PvE group on the [https://auth.eveuniversity.org/groups/ EVE University Auth Groups page]. | ||
|- | |- | ||
| Staff || Contains Staff specific channels related to the running of EVE University, access to channels is limited to EVE University Staff. | | Staff || Contains Staff specific channels related to the running of EVE University, access to channels is limited to EVE University Staff. | ||
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=== The "Browse Channels" menu === | |||
As the EVE University Discord is a [https://support.discord.com/hc/en-us/articles/14078261239831-Clarifying-Server-Types#h_01H1W0A6Y2FN2P05CD7WD96RF8 Community Server], we have access to a number of Community-oriented tools that allow greater customization of our Discord experience. One of these is the "Browse Channels" menu, which can be found at the very top of the channel menu in the Discord server. It is possible that, even though you joined the correct groups through our EVE University Auth, you cannot find the channels you joined in your channel list. In this case, check out the "Browse Channels" menu and ensure the channels you want to see are checked. It is possible that Discord is (inadvertently) hiding channels from your view. | |||
== Ping Channels, Opt In Notifications and Etiquette == | == Ping Channels, Opt In Notifications and Etiquette == | ||
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* Choose your channel, remember that pings are mass notifications, you do not need to ping every channel to get a response. If your fleet or class is public then ping @everyone in a public channel only. | * Choose your channel, remember that pings are mass notifications, you do not need to ping every channel to get a response. If your fleet or class is public then ping @everyone in a public channel only. | ||
* Members are urged to use @everyone rather @here, as users not currently online on Discord may wish to still receive push notifications so that they can log on to the game for content that interests them. | * Members are urged to use @everyone rather @here, as users not currently online on Discord may wish to still receive push notifications so that they can log on to the game for content that interests them. Members are free to make use of the EVE University Auth's [https://auth.eveuniversity.org/fleetpings/ built-in ping tool], which allows you to send out a ping in a channel of your choice and include additional information such as form-up time, location, any possible fleet doctrine, and some free-from text information of your choosing. | ||
* Once the initial ping has been sent, followup conversations regarding the pinged content are to be had in a thread attached to the ping message. Users can create a thread by right-clicking the ping message and selecting "Create Thread". Often, this will have already been done by the person who sent out the ping. Questions and conversation can then move to this thread. | * Once the initial ping has been sent, followup conversations regarding the pinged content are to be had in a thread attached to the ping message. Users can create a thread by right-clicking the ping message and selecting "Create Thread". Often, this will have already been done by the person who sent out the ping. Questions and conversation can then move to this thread. | ||
* Pings should be informative enough so that they do not require multiple pings for the same topic. If you need to use multiple lines, type them out before you send the message. Each message sent will notify individuals on their mobile, desktop, and/or emails; do not abuse the pings otherwise individuals will just turn them off. | * Pings should be informative enough so that they do not require multiple pings for the same topic. If you need to use multiple lines, type them out before you send the message. Each message sent will notify individuals on their mobile, desktop, and/or emails; do not abuse the pings otherwise individuals will just turn them off. | ||
== Community Specific Channels == | == Community Specific Channels == | ||
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* ''<span class="discord">#chat</span>'' : A general channel for conversations specific to the community. | * ''<span class="discord">#chat</span>'' : A general channel for conversations specific to the community. | ||
* ''<span class="discord">#intel</span>'' : Intel channels for specific community intelligence. | * ''<span class="discord">#intel</span>'' : Intel channels for specific community intelligence. | ||
= Additional information= | |||
== Buy or Sell Channel == | == Buy or Sell Channel == | ||