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Marius Labo (talk | contribs) |
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Should you have a complaint with another member, a staff member, manager, or even a director that has not been resolved of it's own accord then we are who you want to get in touch with. | Should you have a complaint with another member, a staff member, manager, or even a director that has not been resolved of it's own accord then we are who you want to get in touch with. | ||
*Ensure that you have taken reasonable steps to resolve the issue yourself. Try a private convo, evemail, or forum PM with the other party. Most issues are simply misunderstandings based on someone's mood, cultural or language difference, or playstyle, and if it was in chat only the communication between you and the other party can be difficult to "read" as in what mannerisms or tones are intended. Example, one person is making a joke and believes you're enjoying/getting it, yet you don't "know" that's the intent and you've taken it personally, and vice versa. | *Ensure that you have taken reasonable steps to resolve the issue yourself. Try a private convo, evemail, or forum PM with the other party. Most issues are simply misunderstandings based on someone's mood, cultural or language difference, or playstyle, and if it was in chat only the communication between you and the other party can be difficult to "read" as in what mannerisms or tones are intended. Example, one person is making a joke and believes you're enjoying/getting it, yet you don't "know" that's the intent and you've taken it personally, and vice versa. | ||