Difference between revisions of "Server downtime"
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| − | Each day, all EVE server clusters go offline from 11:00 to (nominally) 11:15 ( | + | Each day, all EVE server clusters go offline from 11:00 to (nominally) 11:15 ([[EVE Server Time]] (UTC)) for routine maintenance. |
| − | This is usually called "daily '''downtime'''", and while maintenance or unplanned failures can occur at any time, an unqualified reference to " | + | This is usually called "'''daily downtime'''" or just "'''downtime'''", and while maintenance or unplanned failures can occur at any time, an unqualified reference to "downtime" generally refers to this daily period. |
| − | You will receive in-game notifications that downtime is about to begin. | + | == Notification == |
| − | + | You will receive in-game notifications that downtime is about to begin. | |
| − | + | * 1 hour before | |
| − | + | * 15 minutes before | |
| + | * At 5 minutes before a countdown will start. | ||
| + | == Effects == | ||
| + | === During === | ||
* It is not possible to launch the game. If you are logged in, you lose your connection to the game and be logged off. | * It is not possible to launch the game. If you are logged in, you lose your connection to the game and be logged off. | ||
* It is possible to launch the launcher, but it may be necessary to restart the launcher after the downtime to log in successfully. | * It is possible to launch the launcher, but it may be necessary to restart the launcher after the downtime to log in successfully. | ||
** The launcher cannot always reload new patches while active. | ** The launcher cannot always reload new patches while active. | ||
| − | ** If this happens, you will get an "incompatible build" error on character selection (just restart | + | ** If this happens, you will get an "incompatible build" error on character selection (just restart the launcher to solve this problem). |
* The [https://www.eveonline.com/news/view/daily-downtime-officially-shortened-to-15-minutes daily downtime was shortened] from 30 minutes to 15 in May 2016. | * The [https://www.eveonline.com/news/view/daily-downtime-officially-shortened-to-15-minutes daily downtime was shortened] from 30 minutes to 15 in May 2016. | ||
* On most days the downtime is over after a few minutes. Only in a few cases are the whole 15 minutes needed. | * On most days the downtime is over after a few minutes. Only in a few cases are the whole 15 minutes needed. | ||
| − | * Patches for the game | + | * Patches for the game and EVE Online expansions are deployed in the daily downtime. [[image:EveLauncherBannerExtendedDowntime.png|thumb]] |
| − | ** Depending on the amount of work to be done, the downtime is sometimes extended (sometimes up to several hours) | + | ** Depending on the amount of work to be done, the downtime is sometimes '''extended''' (sometimes up to several hours) |
| − | ** [[CCP]] usually gives notice of extended downtime through communications such as [https://twitter.com/EVE_status | + | ** [[CCP]] usually gives notice of extended downtime through communications such as the EVE online [https://forums.eveonline.com/g/Developers/activity/posts DEV posts], the [https://status.eveonline.com status page], the [https://twitter.com/EVE_status EVE Online Twitter status account]<ref group=Note>This account is monitored in the E-Uni [[Discord]] channel: 🚧EVE UNI SERVICES🚧 > #eve-status🔹</ref>, and an MOTD on the EVE launcher. |
| − | After | + | === After === |
* [[Missions]] you have not completed have NPCs respawned. | * [[Missions]] you have not completed have NPCs respawned. | ||
* NPC wrecks are removed. | * NPC wrecks are removed. | ||
* All your combat [[timers]] are removed. | * All your combat [[timers]] are removed. | ||
| − | * If you are in an [[Abyssal Deadspace]] when the downtime happens, you are returned to where you activated the filament. Yet you will be placed in random spot within system from which you entered Abyss | + | * If you are in an [[Abyssal Deadspace]] when the downtime happens, you are returned to where you activated the filament. Yet you will be placed in a random spot within the system from which you entered Abyss. |
| − | Official information about unscheduled downtime is published to [https://twitter.com/EVE_status Twitter]. | + | == Unscheduled == |
| + | Official information about unscheduled downtime is published to [https://twitter.com/EVE_status Twitter], [https://forums.eveonline.com/g/Developers/activity/posts DEV posts] and the [https://status.eveonline.com/ status page]. | ||
| − | == Removing | + | == Removing == |
There are ongoing attempts to reduce and get rid of the downtime entirely. | There are ongoing attempts to reduce and get rid of the downtime entirely. | ||
| − | The first day without downtime was December, 4th 2019 <ref>[https://www.eveonline.com/news/view/no-downtime-on-wednesday-december-4th Dev Blog: No Downtime on Wednesday, December 4th]</ref>. The data collected during this event went into several fixes and | + | The first day without downtime was December, 4th 2019 <ref>[https://www.eveonline.com/news/view/no-downtime-on-wednesday-december-4th Dev Blog: No Downtime on Wednesday, December 4th]</ref>. The data collected during this event went into several fixes and led to a second attempt on September, 9th 2021 <ref>[https://www.eveonline.com/news/view/no-downtime-again News: No Downtime - Again!]</ref><ref>[https://www.eveonline.com/news/view/no-downtime-vol-2 News: No Downtime Vol. 2!]</ref>. Additionally, for the first time, the downtime was postponed on September 10th, 2021 to 15:00 UTC, keeping the server continuously online for almost 52 hours. |
As part of these efforts, the daily server downtime is still disabled on [[Singularity]] as of April 2023. | As part of these efforts, the daily server downtime is still disabled on [[Singularity]] as of April 2023. | ||
Latest revision as of 11:11, 1 August 2024
Each day, all EVE server clusters go offline from 11:00 to (nominally) 11:15 (EVE Server Time (UTC)) for routine maintenance.
This is usually called "daily downtime" or just "downtime", and while maintenance or unplanned failures can occur at any time, an unqualified reference to "downtime" generally refers to this daily period.
Notification
You will receive in-game notifications that downtime is about to begin.
- 1 hour before
- 15 minutes before
- At 5 minutes before a countdown will start.
Effects
During
- It is not possible to launch the game. If you are logged in, you lose your connection to the game and be logged off.
- It is possible to launch the launcher, but it may be necessary to restart the launcher after the downtime to log in successfully.
- The launcher cannot always reload new patches while active.
- If this happens, you will get an "incompatible build" error on character selection (just restart the launcher to solve this problem).
- The daily downtime was shortened from 30 minutes to 15 in May 2016.
- On most days the downtime is over after a few minutes. Only in a few cases are the whole 15 minutes needed.
- Patches for the game and EVE Online expansions are deployed in the daily downtime.
- Depending on the amount of work to be done, the downtime is sometimes extended (sometimes up to several hours)
- CCP usually gives notice of extended downtime through communications such as the EVE online DEV posts, the status page, the EVE Online Twitter status account[Note 1], and an MOTD on the EVE launcher.
After
- Missions you have not completed have NPCs respawned.
- NPC wrecks are removed.
- All your combat timers are removed.
- If you are in an Abyssal Deadspace when the downtime happens, you are returned to where you activated the filament. Yet you will be placed in a random spot within the system from which you entered Abyss.
Unscheduled
Official information about unscheduled downtime is published to Twitter, DEV posts and the status page.
Removing
There are ongoing attempts to reduce and get rid of the downtime entirely.
The first day without downtime was December, 4th 2019 [1]. The data collected during this event went into several fixes and led to a second attempt on September, 9th 2021 [2][3]. Additionally, for the first time, the downtime was postponed on September 10th, 2021 to 15:00 UTC, keeping the server continuously online for almost 52 hours.
As part of these efforts, the daily server downtime is still disabled on Singularity as of April 2023.
