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| If the skillbook wallet does not contain enough ISK to fulfill your request, please let a Manager or Director know by pinging a message in our #support channel in discord. Please do not make any donation into the skillbook wallet directly. | | If the skillbook wallet does not contain enough ISK to fulfill your request, please let a Manager or Director know by pinging a message in our #support channel in discord. Please do not make any donation into the skillbook wallet directly. |
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| = Reimbursing other members =
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| {{hatnote|Note: This policy does not apply to your alternate characters; if the alternate character is in the Uni, you must use that character to request it.}}
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| Members who have the Student title (or higher) are also able to reimburse other members who do not yet have the appropriate access. As per our [[EVE University Rules|rules]]: '''Our members are encouraged to balance "self" with "service"'''. The procedure is as follows:
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| :1. First acknowledge the request in the {{co|lightgreen|Alliance}} channel so the member requesting reimbursement (and other potential helpers) know it is being handled.
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| :2. You are not expected to check all the prices and totals for the skillbooks - the onus is on the person requesting reimbursement to get the correct amounts and to add them up correctly, and also to make sure they do not exceed 3.5 million ISK across the day. Having said that, you should point out to them any obvious errors, like if they are requesting more than 3.5 million ISK at once.
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| :3. Open your Wallet from the Neocom: [[File:Wallet.png|32px]]
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| :4. At the top left select the {{co|wheat|Corporation Wallet}} tab. Ensure that your active wallet division is '''EVE University Skillbooks'''.
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| :5. At the top right click the {{co|wheat|Transfer ISK}} button.
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| :6. A box will pop up which will enable you to search for the character to be reimbursed by name. Search for their character name, select the correct one and press {{co|wheat|OK}}.
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| :7. Another box will pop up, which asks for an amount and a reason.
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| ::''For the amount enter the total amount of all the skillbooks the members is requesting reimbursement for. In the reason field put the word "Skillbooks". You do not need to enter the name of the member you are reimbursing, as this is visible in the wallet logs.''
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| :8. Select {{co|wheat|OK}} and the ISK will be transferred to the member's personal wallet.
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| :9. Once you have finished, confirm in the {{co|lightgreen|Alliance}} channel that the ISK has been sent, and ask the member to confirm safe receipt.
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| If the skillbook wallet does not contain enough ISK to fulfill your request, please let a Manager or Director know by pinging a message in our #support channel in discord. Please do not make any donation into the skillbook wallet directly.
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| {{EVEUniversityNav}}
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| [[Category:EVE University Services]]
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