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→Fielding questions: updated verbiate around chat channels in discord to update to new classroom format |
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As an example, here is a section of possible notes for a class on research and production: | As an example, here is a section of possible notes for a class on research and production: | ||
<div style="margin:0 | <div style="margin: 0; border: 1px solid #8888AA; border-left-width: 5px; padding: 1em; background-color: #CCCCEE; color: #000022; font-style: italic;"> | ||
'''''Research''' | '''''Research''' | ||
* Three things you can do to a BPO | * Three things you can do to a BPO | ||
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* Productivity research: | * Productivity research: | ||
** reduces production time | ** reduces production time | ||
** ...</div> | ** ... | ||
</div> | |||
There is nothing earth-shattering here, but notes such as these will help you remember to cover all the points, and gives a logical sequence to use. By preparing a few bullet-point items to cover, you can still speak fluently without simply reading your notes. | There is nothing earth-shattering here, but notes such as these will help you remember to cover all the points, and gives a logical sequence to use. By preparing a few bullet-point items to cover, you can still speak fluently without simply reading your notes. | ||
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== Giving the class == | == Giving the class == | ||
EVE University classes ''typically'' run with audio and slides or game streaming delivered in one of the [[Discord]] classrooms, and textual chat or questions in the relevant "class-questions" channel on Discord. | |||
EVE University classes ''typically'' run with audio | |||
The best classes (in EVE and in real life) are those that: | The best classes (in EVE and in real life) are those that: | ||
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At the start of the class, spend a few minutes telling people about the class. You might like to cover: | At the start of the class, spend a few minutes telling people about the class. You might like to cover: | ||
* A brief overview of what you will be covering | * A brief overview of what you will be covering | ||
* How you intend to use the chat channel | * How you intend to use the Discord voice and chat channel options | ||
* Whether you want a volunteer to link items for you as you talk about them | * Whether you want a volunteer to link items for you as you talk about them | ||
* How you intend to deal with questions | * How you intend to deal with questions | ||
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Putting this together, an introduction for a production and research class might look something like: | Putting this together, an introduction for a production and research class might look something like: | ||
<div style="margin:0 | <div style="margin: 0; border: 1px solid #8888AA; border-left-width: 5px; padding: 1em; background-color: #CCCCEE; color: #000022; font-style: italic;"> | ||
Hi, I'm [Name]; thank you for attending my class on research and production! | Hi, I'm [Name]; thank you for attending my class on research and production! | ||
Before we get started, a few logistical details. | Before we get started, a few logistical details. | ||
OK, so I am going to be using | OK, so I am going to be using Discord to give the class. Please make sure you have push-to-talk set on Discord, and keep the voice channel quiet during the class. You can put any questions you might have as I go along into the imbedded chat channel on Discord; it helps them be more visible if you begin them with a capital "Q". I will be watching the channel and fielding questions. If you ask a question I am going to cover in a few minutes then please don't think I am ignoring you—I will get to it! Also, if topics come up that might need some time to discuss, I've got 20 minutes for questions and answers at the end, and we can cover larger topics then. | ||
For the class, I am going to run through research first, looking at a blueprint in detail and then covering the various research you can do on one and the skills involved. For those who know a little about research already, I intend to cover Invention in detail at the end. After covering the research side of things, I'll go into production, the skills involved and cover a little bit on how to get into production for profit. I'll finally cover invention, which is the production of Tech 2 goods using invented Tech 2 blueprints.</div> | For the class, I am going to run through research first, looking at a blueprint in detail and then covering the various research you can do on one and the skills involved. For those who know a little about research already, I intend to cover Invention in detail at the end. After covering the research side of things, I'll go into production, the skills involved and cover a little bit on how to get into production for profit. I'll finally cover invention, which is the production of Tech 2 goods using invented Tech 2 blueprints.</div> | ||
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=== Fielding questions === | === Fielding questions === | ||
Ask people to use the chat channel imbedded in the classroom channel on Discord for questions (see [[Attending_classes#Public_Discord]]). Having questions delivered textually will give you more control over the class and allow you to deal with questions when you want to do so. You can open the floor on | Ask people to use the chat channel imbedded in the classroom channel on Discord for questions (see [[Attending_classes#Public_Discord]]). Having questions delivered textually will give you more control over the class and allow you to deal with questions when you want to do so. You can open the floor on Discord for voice questions at the end of the class if you want. | ||
* If you are going to defer a topic, then let the class know. | * If you are going to defer a topic, then let the class know. | ||
* When answering a question from the in-game channel, repeat the question | * When answering a question from the in-game channel, repeat the question verbally before answering it, for anyone who hasn't seen the question. | ||
* If you have a lot of similar questions, then you can take a short bit of time out to consolidate them into a short topics: "Many people are asking questions relating to passive shield tanking, so I'm going to take a bit of time out to cover that now". | * If you have a lot of similar questions, then you can take a short bit of time out to consolidate them into a short topics: "Many people are asking questions relating to passive shield tanking, so I'm going to take a bit of time out to cover that now". | ||
* If someone asks a question that you are not sure how to answer, then don't answer definitively. You might think you know the answer, in which case let them know: "Someone has asked how X works. I know the rough details, but it is a bit beyond the scope of this course, so I'll leave that for a more detailed course on X". | * If someone asks a question that you are not sure how to answer, then don't answer definitively. You might think you know the answer, in which case let them know: "Someone has asked how X works. I know the rough details, but it is a bit beyond the scope of this course, so I'll leave that for a more detailed course on X". | ||
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* anyone continually trying to answer questions "for you" in the class channel ("Could those of you responding to questions in the class channel please stop? I know you are trying to be helpful, but it's a distraction, and I intend to cover these points as I go along.") | * anyone continually trying to answer questions "for you" in the class channel ("Could those of you responding to questions in the class channel please stop? I know you are trying to be helpful, but it's a distraction, and I intend to cover these points as I go along.") | ||
* anyone misbehaving in channel | * anyone misbehaving in channel | ||
* anyone repeatedly speaking or keying up on | * anyone repeatedly speaking or keying up on Discord because they do not have "Push to Talk" enabled correctly (most users are required to have push to talk enabled by permissions - but not all!). | ||
In the first instance, courteously ask them to stop. If they don't, | In the first instance, courteously ask them to stop. If they don't, ask a Teaching Officer or EVE University Manager/Director for assistance with this, if necessary. Always be polite! The moment you start raising your voice to someone, you've lost control. Stay polite, and your class will be on your side. | ||
"Backseat teaching" presents a slightly subtler and more complex problem: in some circumstances, experienced players might be unable to resist the temptation to chip in with corrections or expansions. Rare, brief corrections of minor mistakes offered in a generous spirit are not normally a problem (and occur in real-life educational settings: every teacher slips up occasionally). If someone is regularly keying up on | "Backseat teaching" presents a slightly subtler and more complex problem: in some circumstances, experienced players might be unable to resist the temptation to chip in with corrections or expansions. Rare, brief corrections of minor mistakes offered in a generous spirit are not normally a problem (and occur in real-life educational settings: every teacher slips up occasionally). If someone is regularly keying up on Discord and taking the direction of the class away from your plan, though, you should gently ask them to stop. | ||
== After teaching == | == After teaching == | ||
Immediately after teaching, you might well want to take a brief comfort break. Soon after teaching, though, do note down any ideas for improvement which you had during the class. These could be additional points that you have | Immediately after teaching, you might well want to take a brief comfort break. Soon after teaching, though, do note down any ideas for improvement which you had during the class. These could be additional points that you have realized the class might need to cover, tweaks to its structure, or related topics about which you would now like to know more yourself. | ||
They could also be methodological notes: were there things in your teaching which went badly or well? Reflect on what happened, why, and what you can do to make the teaching (even) better next time. The Teaching Department will gather the evaluation from students, and sum it up for you, passing on any useful feedback or tips that they can offer, within a few days. | They could also be methodological notes: were there things in your teaching which went badly or well? Reflect on what happened, why, and what you can do to make the teaching (even) better next time. The Teaching Department will gather the evaluation from students, and sum it up for you, passing on any useful feedback or tips that they can offer, within a few days. | ||
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== Other resources == | == Other resources == | ||
* Toastmasters International: | * Toastmasters International: [https://www.toastmasters.org/resources/public-speaking-tips Public Speaking Tips] https://ibmottawa.toastmastersclubs.org/Quick_Guide_To_Public_Speaking.html (toastmastersclubs.org) focuses on public speaking, so this is a great resource for in-game and in-real-life presentations. | ||
{{EVEUniversityNav}} | {{EVEUniversityNav}} | ||
[[Category:Guides]] | [[Category:Guides]] | ||
[[Category:Teaching Resources]] | [[Category:Teaching Resources]] | ||