Loyalty Points
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Loyalty points (LP) are part of the rewards for missions (for the corporation your agent belongs to), Incursions (for CONCORD), and Invasions (for DED). You can also earn loyalty points for each of the four factions doing Factional Warfare. Loyalty points are gained for a specific corporation and will only be useful in loyalty point stores owned by that particular corporation, with the exception of CONCORD LP that with some limits can be converted to loyalty points with another corporation.
Loyalty points
To see how many loyalty points you have, go to the Wallet (either from your shortcut Alt + W or the NeoCom) and Loyalty Points tab to see how many loyalty points you have. The information is presented per corporation and can be sorted by name or amount. This information screen will also show you the closest station you can travel to in order to spend your LP.
Like other mission rewards, the amount of LP gained per mission depends on the difficulty, with higher level agent missions rewarding LP in much higher ranges. Storyline, Career Agents, R&D agents and Epic Arc missions do not reward LP, even though they increase standing with the related factions.
LPs for special stores can also be obtained by participating in special events such as a Mining Blitz. They are not lost after such events.
Improving gains
There are skills that increases the loyalty point gain from missions, such as 
Distribution Connections (distribution missions), Mining Connections (mining missions) and Security Connections (security missions). Each level of the skill gives a +10% increase in loyalty point gained per mission of the appropriate type, up to a total of +50% at skill level V. While there are no skills to improve the loyalty point gains from Incursions and factional warfare, you gain a considerably larger portion of LP/hour doing the larger headquarter sites and the faction tier heavily influences the reward for factional warfare activities.
Spending
There are a few options available when it comes to spending your loyalty points. The most common use of loyalty points is to simply use them in the loyalty point store to get the ships, modules or items you want. Either for personal use or to simply sell the item on the market for ISK.
Before you spend your loyalty points you should always do a little bit of research. Even if a loyalty point store has an item you want, it might be more profitable for you to use your loyalty points on something that has a great ISK per loyalty point reward and use that ISK to simply buy the item you really want directly from the market instead. As weird as that sounds, it can often be very lucrative due to the way some items are in much higher demand than others, plus the effect of factional warfare on some items available in their faction stores (which usually means they can get the item cheaper than you can, thus pushing the prices down on the market).
Converting to ISK
While supply and demand dictates current prices, you should be able to get at least 1,000 ISK / loyalty point and if you do your research and pick high value items you can stand to make much more. So when you do a mission and get an additional 2,000 LP on top of ISK for completing it, that roughly translates into an additional 2,000,000 ISK.
CONCORD loyalty points
Apart from spending it in the loyalty point store of CONCORD stations you can also convert it to loyalty points of another corporation, with the following limitations and exchange rates:
- A ratio of 1:0.8 (20% loss) for Empire Factions (including the semi-autonomous Ammatar Mandate and the independent Khanid Kingdom)
- A ratio of 1:0.4 (60% loss) for non-pirate corporations that aren't part of the empire, such as Outer Ring Excavations, Sisters of EVE, The Syndicate and Thukker Tribe.
- No exchange ratio for corporations involved with Factional Warfare, the Triglavian Invasion, or any of the pirate factions (including Mordu's Legion).
If you're looking to trade in items available from the CONCORD loyalty point store there's a Concord LP channel and mailing list in-game where sellers and buyers meet, see The "Concord LP" Public Trading Channel and Mailing List for more details.
 Bug:
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There's currently(May 2017) a visual bug in the LP Exchange Dialog when using it remotely from the journal, it seems to default to an exchange rate of 0.80 even though it might be higher. The exchange will cost you the correct number of CONCORD LP however, so you might end up paying more than what the window says.[Verify] |
Loyalty point store
Loyalty points can be spent in any NPC station's loyalty point store. The store can be accessed through the station menu.
The range of things available in loyalty point stores vary, both on a faction/racial basis as well as on a corporation to corporation basis. You can usually guess what limits there might be from how offensive, militaristic a corporation is. A navy corporation like Ammatar Fleet will have more items, especially blueprints and combat related items available compared to other corporations, like say Ammatar Consulate.
You can find the exact items offered by corporations or stations from DaOpa's LP Stores Database page, use Fuzzwork's LP Store - Return of ISK page, Arins - Loyalty Point Offer Comparator or zCharBoard.
Item costs
Items in the store can have other costs associated with them, like ISK and items on top of the actual loyalty point cost. An implant, for example, usually costs both ISK and loyalty points while faction ammunition requires you to bring a batch of tech one charges to exchange them into faction ammunition, with the added cost of both ISK and loyalty points.
Item availability
While there are a lot of items that are available in a wide variety of loyalty point stores spanning across various factions, there are certain items that exists only in the loyalty point store of certain factions. Below is a list of common items available only in certain loyalty point stores.
| Faction [1] | Special items not available in other loyalty point stores [2] |
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 Amarr Empire
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Imperial Navy ships & items, Imperial Navy Command Mindlink (armour/information),  Grail set (radar sensor strength)[3] and datacores.
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 Caldari State
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Caldari Navy ships & items, Caldari Navy Command Mindlink (shield/information), Talon set (gravimetric sensor strength)[3] and datacores.
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 Gallente Federation
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Federation Navy ships & items, Federation Navy Command Mindlink (armour/skirmish), Spur set (magnetometric sensor strength)[3] and datacores.
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 Minmatar Republic
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Republic Fleet ships & items, Republic Fleet Command Mindlink (shield/skirmish), Jackal set (ladar sensor strength)[3] and datacores.
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 CONCORD
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Meta level Capital module blueprints, 2/4/6% Hardwiring implants, Command Mindlink (T2), and Compact/Restrained Interdiction Nullifier Blueprints. |
 DED
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EDENCOM ship, module, and ammo blueprints, and Mimesis set (Entropic Disintegrator damage ramp). |
 Sisters of EVE
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Astero, Stratios and Nestor (or blueprint copies), Sisters probes & modules, Virtue set (probe strength). |
 O.R.E.
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ORE modules, ORE Mining Director Mindlink (mining/shield), Harvest set (mining laser range). |
 Angel Cartel
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Dramiel, Cynabal and Machariel (or blueprint copies), Arch Angel ammo, Halo set (signature). |
 Blood Raiders
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Cruor, Ashimmu and Bhaalgorn (or blueprint copies), Blood crystals, Talisman set (capacitor emission modules) |
 Guristas Pirates
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Worm, Gila and Rattlesnake (or blueprint copies), Guristas ammo, Crystal set (local shield boosts). |
 Mordu's Legion
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Garmur, Orthrus and Barghest (or blueprint copies), Centurion set (range for electronic warfare modules). |
 Sansha's Nation
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Succubus, Phantasm and Nightmare (or blueprint copies), Sanshas crystals, Slave set (armour). |
 Serpentis
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Daredevil, Vigilant and Vindicator (or blueprint copies), Shadow ammo, Snake set (velocity). |
- ^ Some items will be available in pretty much all stations for said faction, while others may require a specific corporation within that faction.
- ^ Some of these items can appear as rare drops, so getting the item from the loyalty point store is not necessarily the only way to get these items.
- ^ a b c d These implant sets are exclusive to each respective factional warfare corporation, 24th Imperial Crusade (Amarr), State Protectorate (Caldari), Federation Defence Union (Gallente) and Tribal Liberation Force (Minmatar).
Skillbooks
Most skillbooks are available for sale on the market, sold automatically by stations owned by teaching corporations (academies, schools and universities) such as University of Caille for example. You can find these sell orders in almost every constellation in high security space.
Some skillbooks are not possible to buy directly from NPC orders and will be listed below. Keep in mind that players often put these up at higher prices in tradehubs or above mentioned teaching stations, which might trick players into thinking that they are NPC sell orders and the only way to get these skillbooks.
Connections
There are three connections-related skillbooks that increase your Loyalty Points gain by 10% each level for the respective mission type:
- The Distribution Connections skillbook is available at trading/logistics corporations (administrations, trades, banks, finances or shipping), such as Imperial Shipment.
- The Mining Connections skillbook is available at teaching corporations (academies, schools and universities), such as School of Applied Knowledge or in more mining-related corporations.
- The Security Connections skillbook is available at military corporations (police, navies, forces), such as Tribal Liberation Force (see specialization skillbooks below).
Weapon & Drone Specialization
The specialization skills in question are all the Small, Medium and Large <racial turret> Specialization as well as the <Type of missile> Specialization and <racial> Drone Specialization skills. They are available in the same type of military corporations as the Security Connections skillbook listed above, but limited to just their racial weapons and drone specialization skills.
 Amarr specializations |
 Caldari specializations |
 Gallente specializations |
 Minmatar specializations |
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