Difference between revisions of "Welcome to EVE University"

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Welcome to EVE University. If you are reading this, you must be new to EVE University, or possibly a returning member. This page is here to help guide you to information on how to make a smooth transition to Uni, and the game as well.
[[Category:Guides]]
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As a member of EVE University, you are able to utilize several features not available to outside players.
  
== First Steps In Eve University ==
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{{#show: UniWiki:EVE University Graphics|?Has EVE University logo#300px;left}}
<ol>
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<div style="clear: both; margin-bottom: .5em;">__TOC__</div>
<li>Say hello to your new corpmates in chat.e-uni, as you should have just been introduced by your Recruiting Officer.
 
  
Eve University is a friendly bunch so don't hesitate to ask questions there.
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== Getting Started in EVE University ==
  
<li>Bookmark this page and the Ivy League website http://www.eve-ivy.com in your IGB (In-Game Browser). The site works both in and out of game.
+
* [[Mumble]] is our main choice for Voice Communication. Please install and set up Mumble. Follow the instructions here.
 +
* [[Discord]] is our main source of communication outside of the game and how we 'ping' people for fleets, classes and other activities in EVE University.
 +
* [[EVE University Forum]] This is where we post details about events, fleets and other important happenings within Uni.
 +
* [[EVE University Overview]] The overview helps you to see things relevant to you, in and around New Eden, for both PvP and PvE gameplay and help to keep your screen functional and organized.
 +
* [[Short Skill Plan]] The 'SSP' is a small set of skills that will get you started in EVE uni quicker and more efficiently. This includes taking part in fleets.
 +
* [[Avoid Losses to War Targets]] EVE University sometimes finds itself at war. Read over this to get the very basics of how to avoid dying to war targets.
 +
* [[Creating an Alt Hauler]] Creating an alt hauler is only one way to help prevent losses to War Targets.
  
<li>Register for forum access (the forums are crammed with useful info) by using the in game browser: http://www.eve-ivy.com/register.php.
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Please note that you can find Corporation Events/Fleets in game by accessing the Corporation Calendar. To do this, simply click on the time display (at the bottom left of your screen) in EVE Online and it should pop right up for you to check what you can do with your Corpmates today!
  
* If you have previously registered to the forums, for example as a "Eve High" member, you will need to reset your membership to pickup the Eve University access by accessing http://www.eve-ivy.com/activate.php from in game.
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== Chat channels and their uses ==
  
* If the registration page is blank and/or does not load it may not have properly been set to "TRUSTED". You must then manually add the page to the list of trusted sites in the in game browser.
+
We have various different chat channels and we understand that these can be a bit daunting for new members. The most important ones are summarised below.
  
* A more detailed explanation on registering and re-activating your forum access. http://www.eve-ivy.com/forum/viewtopic.php?t=1232
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* The "{{Co|#0099CC|Corp}}" channel is used to request skillbook reimbursement and to request items from our hangars.
 +
* The "{{Co|#0099CC|Alliance}}" channel is used for forming and announcing fleets, classes or events happening soon. If you have questions about the announcement, PM the person who made the announcement.
  
<li>Introduce yourself on the Hi & Bye forum thread and help us get to know you better. http://www.eve-ivy.com/forums/viewforum.php?f=76
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The below channels are password protected.
 +
* The "{{Co|#0099CC|Questions (EVE Uni)}}" channel is a chat-free question and answer channel. You can ask any type of questions here, and since there is no chat it may be easier to get an answer. The password can be found [https://forum.eveuniversity.org/viewtopic.php?f=31&t=23156 here].
 +
* The "{{Co|#0099CC|Intel (EVE Uni)}}" channel is our channel for reporting intel on war targets.
  
<li>Voice Communication: Install and setup TeamSpeak 2. Teamspeak is required for fleets and classes.
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Other channels can be found here [[EVE University Chat Channels]]. Feel free to join any of the chat channels which cover an area you are interested in.
  
http://www.eve-ivy.com/wiki/index.php?title=Teamspeak
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== Programs and services ==
  
<li>Understand what you can and can't do. Details can be found in the [http://www.eve-ivy.com/wiki/index.php?title=Ivy_League_Policies Ivy League Policies] and [http://www.eve-ivy.com/wiki/index.php?title=Code_of_Conduct Ivy League Code of Conduct].
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* [[Mentor Program]] This program is for players that are looking for one-one tutoring, whether for asking questions or practicing concepts ingame. You simply fill out the application provided on the page and our Mentor Manager does the rest! This is open to characters of any age and experience.
 +
* [[The +3 Implants Program]] This program is available to those who have been playing longer than 31 days and have been in the University for at least 7 days. These implants are available at a reduced prices and help with things like faster skill training.
 +
* [[Corporation Hangar]] Access to this service is available after you have applied for [[Freshman]] and received the title, but can be useful when you first join, if you ask another player with the title to help, you get free modules and frigates at the communities. In addition to that we have [[Flight_Deck|free ships for you to use on contract]] - there are called "Flight Deck" or "FD" ships and you are free to take one whenever you need a ship for a specific activity.
 +
* [[The Skillbook Program]] EVE University which allows you to obtain reimbursement for up to three and a half million ISK of skillbooks per day. The instructions are on the page for more info.
 +
* [[Ship Replacement Program]] The program (Commonly known as SRP) is intended to both help new pilots get into PvP and to promote the use of important hulls that benefit the entire fleet.
 +
* [http://eveuni.org/haulingservice Sponsored Community Shipping Service] Is a program that is intended to be available for nearly all communities. However, you can always ask in Mumble for help moving your items from where you are in space.
  
To summarise:
+
== Education ==
 +
Our Education Department works hard to help our members and the players of EVE Online, to be able to better understand the game basics and make the game as enjoyable as possible. Most of our classes are available with a .PDF so you can read before you venture out to the great unknown and try something new.
 +
* [https://forum.eveuniversity.org/viewforum.php?f=72 Classes available at this time] You can also check the in game Corporation Calendar at any point by clicking on the time display in the bottom left hand side in EVE Online.
 +
* [[Classes|Classes often taught at EVE Uni]] On this page you will also find instructions on requesting a class from this list on Discord.
 +
* [[Pod saving]] This class is at the very core of everything you do in EVE Online.
  
* All chat channels are PG13.
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== Training on Tap and other learning videos ==
  
* During war: NO missioning, NO mining, NO ratting, NO hauling, NO flying alone, NO Auto-pilot or AFK in space
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* [https://www.youtube.com/watch?v=WX_XGqLJ6y4&t=1s Exploration Training On Tap video]
 +
* [https://www.youtube.com/watch?v=k7bVmMjF_kQ Logistics Training on Tap Video]
 +
* [https://www.youtube.com/watch?v=IQytLkycbwc&list=PLwy3E1gixGn8498JZ09Io0Qpz7v_y_kFR Basics of Tackling video Series]
  
* Big 3 rules: We don't pirate or grief. We don't scam or steal. We don't talk smack.
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== Progression Titles in EVE Uni ==
 +
As you learn and grow in EVE University, you may find that you want to do more. You can work towards our Freshman, Sophomore and Graduate titles. These indicate how far along EVE Uni's path you have traveled, and give you a sense of achievement, along with some in-corp perks.
 +
* [[Titles within EVE University]] Each title has perks with it. With the ultimate goal of becoming a GRADUATE.
 +
* [[Community Content Initiative]] As the name implies, the focus of the program will be "content generation" (i.e., activities) spread around multiple "communities" and/or areas of space.
  
* You are not allowed in 0.0 security space (there are exceptions listed in the policies).
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== Understanding Fleets ==
 +
No matter what kind of ship you fly, or the Community you live at, there is always a FLEET available in the EVE University. It is a great part of being in a corporation. However, being part of a fleet means knowing a few basics.
 +
* Fleet Commands and understanding Fleets- Read this: [[Fleets (CORE class)]] This can make the difference in losing or keeping a ship sometimes when [[Suicide ganking|gankers]] come around to cause havoc.
 +
* Obeying EVE University's [[EVE University Rules|Rules of Engagement]], when roaming or on fleets is a great way to make sure you are able to participate in all kinds of fleets and outings.
  
* In low security space (0.1 to 0.4 security status) you may only shoot those with a criminal flag (called orange flashies due to the way they flash on your overview) or poor standing with the Uni (Red or Orange Minus sign tag).
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== Community Life ==
  
* In high security space (0.5 to 1.0 security status) you may only shoot people who have a criminal flag (flashing orange).
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With the exception of our Wormhole Community, our communities do not have an application or skill requirement. So, please join in at any of the activities that you wish to.
  
* Never shoot anything that shows as a blue square on your overview, and if they shoot at you, let a director know.
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=== Main Community (Uni Headquarters) ===
 +
[[File:E-UNI.png|left|70px]] The '''[[Main Community]]''' in [https://evemaps.dotlan.net/map/Placid/Stacmon Stacmon] is our main staging area for the Uni. "The Quad" being our main staging structure for most Uni Events.
  
<li>Configure your ship overview: Go to [http://www.eve-ivy.com/wiki/index.php?title=Overview_Setup Varius Arcturus' Overview Guide] to understand and configure your overview to the Eve University standard. Required for fleets operations.
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Within a few jumps radius of Stacmon, you can find areas in which to mine, run missions, participate in PVP, and there will be other corpmates engaging in those activities that you can join up with.
 +
{{Clear}}
  
<li>Check the corporate bulletins. The bulletins are available in the Neocom interface on the left side of the screen in game, in the Corporation button. There are two locations for bulletins, under the Corporation tab and under the Alliances tab.
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=== Wormhole Community (WHC) ===
</ol><br>
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[[File:WHClogo.png|left|70px]] The '''[[Wormhole Community]]''' focuses on living in [[wormholes|wormhole space]], and dedicated to educating students about [[Living in Wormhole Space|wormhole life]]. The Wormhole Community is currently based in J211936, a C2 wormhole with hisec and C3 static connections; giving easy access to known space for logistics, and to higher class w-space for PvP and PvE. Wormhole space is one of the most hostile - but also one of the most lucrative - areas of space in EVE. For more information, visit the [[Wormhole Community]] page.
  
== Some Frequently Asked Questions ==
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The [[Freshman]] title and some basic skills and ships are required to join the Wormhole Community.
  
*'''What is this new "Alliance" tab?'''
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=== Incursion Community ===
Eve University is part of the Ivy League Alliance. Since Eve University is effectively Ivy League we don't use the Alliance for communicating with other corps in the alliance. Rather we use alliance to relay military information and organize fleet operations. Please keep general chat in "Chat.E-Uni".
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[[File:Incursionlogo.png|left|70px]]The '''[[EVE University Incursion Community]]''' works together to introduce students and alumni to that area of the game, and runs sites as a cohesive group. The community primarily focuses on running short-ranged, stationary shield fleets in Vanguard sites, and has a doctrine that is very forgiving for lower skill-point and cheaper hulls often associated with E-UNI students. For more information, visit the [[EVE University Incursion Community]] page.
  
The Eve University "Corp" tab is used for Eve University specific requests such as TeamSpeak access, skillbook requests, items from the hangars etc. Please keep general chat in "Chat.E-Uni".
+
While some roles in Incursions can be performed by players of all skill levels, please see their specific [[EVE University Incursion Community#Requirements|requirements]] listings.
  
*'''War? War? What does that mean to me?'''
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== Feeling a bit lost? ==
 +
We know that this is a lot of information when you first join, so please don't panic! Bookmark this wiki page so you can refer back to it later. If you have any questions, feel free to ask them in the {{Co|#0099CC|Questions (EVE Uni)}} channel.
  
When Eve University is at war, the Ivy League Navy (ILN) takes control and implements the [http://www.eve-ivy.com/forum/viewtopic.php?t=7961 Ivy League Navy and Wartime Rules and Regulations].
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=== Orientation Department ===
 +
[[File:Orientation Logo.png|left|80px]] Got questions, ask anyone in the '''[[Orientation Department]]''', on [[Discord]] or in [[Mumble]]. They are here to help you get settled in your chosen community or even help you with general game play questions you might have. Don't worry about asking 'stupid' questions - we have heard them all before and won't judge you! If you are new to the game, you should also consider applying for a mentor to help get you started. Orientation will help you with this process as well and even answer your questions if you have a wait for a mentor!
 +
{{Clear}}
 +
=== Management Support ===
 +
[[File:E-UNI.png|left|70px]]
 +
If you need help from a particular department, there is a list of '''[[EVE University Management]]''' here showing who is responsible for each department. Most departments also have their own Wiki page for a list of staff you can reach out to. However, if you have a problem with that department, please make sure to talk to the Manager of that department for a resolution.
 +
However, if it is a personal problem, player to player, contact our [[Student Advocate]] whose role is to mediate disputes between members and bring any necessary matters to the attention of EVE University management.
  
*'''What are Eve University Rules of Engagement?'''
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== Helping EVE University ==
 +
EVE University does not have any paid staff: all its programs, services and departments are run by volunteers. We also rely on members to create content for each other and to help each other out by answering questions. It may not seem like you know a lot about EVE Online at the moment, but you almost certainly know more already than some other players who have been playing for less time than you. We really appreciate any members helping others out, no matter how new you are to the game. If you'd like some ideas on how you can give back to EVE University and help out other members, see [[Helping EVE University]].
  
War Targets (Red Backed Star): IVY members may initiate combat with war targets at will, however they should avoid doing so without sufficient support. Pod-killing of war targets is actively encouraged as a deterrent to the hostile force.
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{{EVEUniversityNav}}
  
Criminally Flagged (Orange Backed Skull) : IVY members may initiate combat with player-pirates who are criminally flagged by reason including (but not limited to) theft, unprovoked attack or security status below -5.0
+
[[Category:EVE University]]
 
 
Enemies of the Alliance (Red backed -): IVY members may initiate combat with these groups in lowsec, nullsec and w-space. Concord rules apply in high-sec!
 
 
 
Those hostile to the Alliance (Orange Backed -): IVY members may initiate combat with these groups in lowsec, nullsec and w-space. Industrial assets are not to be engaged.
 
 
 
Neutral Pilots in Other Space: IVY members may not initiate combat with neutral players in lowsec, nullsec and w-space unless attacked first
 
 
 
Non Aggression Pacts (NAP) (Light blue backed +): IVY members will not engage any player who has 'NAP' standings unless as a last resort. These groups have agreed to a ceasefire with IVY, and as such any pilot violating this should be reported to a director immediately.
 
 
 
Friends of the Alliance (Dark blue backed +): Joint operations and mixed membership fleets are available with these groups, however only against Enemies of the Alliance. IVY Members will not engage these Friends unless as a last resort. Any problems should be reported to a director immediately.
 
 
 
*'''What is a fleet and how does it work?'''
 
 
 
First off, start by reading [http://www.eve-ivy.com/wiki/index.php?title=The_Rookie%27s_Guide_To_Fleet_Ops The Rookie's Guide to Fleet Ops]. Make sure your Teamspeak and overview are configured, then join a fleet being called in Alliance.
 
 
 
*'''How do the classes and events work?'''
 
 
 
Classes and events are posted in the forums by an instructor or organiser http://www.eve-ivy.com/forums/viewforum.php?f=72. They are then set at a date and a link to the thread appears on the calendar. Most classes are presented by voice using TeamSpeak. They may involve working as a fleet and may require you to be logged in. The chat channel class.e-uni is used for questions, links and other text based feedback.
 
 
 
*'''How can I join a class?'''
 
 
 
To join a class first check the [http://www.eve-ivy.com/forums//calendar.php calendar]. There is a link to the calendar at the top of the forums along with search, profile, logout etc. The calendar shows all scheduled classes and events. Click on one of them to find out more information. Make sure you convert the time correctly and show up and ready for the class! Eve Time = Greenwich Mean Time (GMT).
 
 
 
*'''What about the Eve University Class Library?'''
 
 
 
Go check out the [http://classes.eve-ivy.com/ Class Library] and the [http://www.eve-ivy.com/forums/viewforum.php?f=33 How To Guides & Videos] section of the forum. All sorts of valuable recorded classes and knowledge for your perusal.
 
 
 
*'''Skillbook program?'''
 
 
 
And for the unbelievable offer of Eve University membership, we will thrown in the Eve University has a Skillbook Program as an additional bonus! To request a skillbook, ask in Corp chat if someone is available to get some skillbooks, and type up the skillbooks you would like to have. Only skillbooks under 1 million ISK are available. http://www.eve-ivy.com/forums//viewtopic.php?t=14322
 
 
 
*'''What is this I hear about a mentorship program?'''
 
 
 
The Eve University runs a [http://www.eve-ivy.com/forum/viewtopic.php?t=11009 mentor program] where you provide us with details about your playtime, play style and areas you are interested in learning about, and we will attempt to match you with a mentor who will guide you and provide one on one advice.
 
 
 
*'''What services are available at Eve University Headquarters?'''
 
 
 
The University headquarters may be found in the Aldrat system, at the Pator Tech School station (referred to as "'Drat" and "PTS" respectively).
 
 
 
We offer a corporation hangar, loaded with a huge variety of modules, frigates, skill books and ammunition. For security reasons, you must earn titles before you have direct access to the corp hangar, however you are encouraged to ask other corp members with the relevant access to fetch what you need from the hangars, especially when fitting out your ship for fleet operations.
 
 
 
*'''Apparently I should get a 'jump clone'. What are they, and where can I get them?'''
 
 
 
All pilots in Eve have a 'medical clone' which acts as a 'respawn point' when your capsule or 'pod' is destroyed.
 
 
 
There is a second type of clone you may purchase, known as a jump clone, which is a spare body for your pilot where, when docked, you can 'jump' your consciousness into the jump clone, wherever it is in Eve, and then use it as you would your previous body. Your previous body then becomes a jump clone which you can return to in the same way.
 
 
 
Additional details and locations for corporate jump clone services can be found in the [http://www.eve-ivy.com/wiki/index.php?title=Jump_Clones Jump Clone Guide].
 
 
 
*'''Everyone is saying o/ or o7, what do they mean?'''
 
 
 
o/ is a person waving hello or goodbye. o7 is a person saluting. There is also a handy lexicon on the website which contains a list of the common acronyms and terms used in Eve.
 
 
 
*'''Where can I ask questions?'''
 
 
 
When you are in game, most questions can be answered by other members in the "Chat.E-Uni" channel, and out of game you can post questions on the [http://www.eve-ivy.com/forum forums], which are very well frequented by both current members and former members.
 
 
 
A more detailed list of available chat channels and mailing lists is available in the corporate bulletins.
 

Latest revision as of 19:17, 5 November 2024

E-UNI Emblem.png This page is specific to EVE University. Other corporations or groups in the game may operate differently.
For a summary of EVE University's rules and code of conduct, see EVE University Rules.

Welcome to EVE University. If you are reading this, you must be new to EVE University, or possibly a returning member. This page is here to help guide you to information on how to make a smooth transition to Uni, and the game as well. As a member of EVE University, you are able to utilize several features not available to outside players.

E-UNI.png

Getting Started in EVE University

  • Mumble is our main choice for Voice Communication. Please install and set up Mumble. Follow the instructions here.
  • Discord is our main source of communication outside of the game and how we 'ping' people for fleets, classes and other activities in EVE University.
  • EVE University Forum This is where we post details about events, fleets and other important happenings within Uni.
  • EVE University Overview The overview helps you to see things relevant to you, in and around New Eden, for both PvP and PvE gameplay and help to keep your screen functional and organized.
  • Short Skill Plan The 'SSP' is a small set of skills that will get you started in EVE uni quicker and more efficiently. This includes taking part in fleets.
  • Avoid Losses to War Targets EVE University sometimes finds itself at war. Read over this to get the very basics of how to avoid dying to war targets.
  • Creating an Alt Hauler Creating an alt hauler is only one way to help prevent losses to War Targets.

Please note that you can find Corporation Events/Fleets in game by accessing the Corporation Calendar. To do this, simply click on the time display (at the bottom left of your screen) in EVE Online and it should pop right up for you to check what you can do with your Corpmates today!

Chat channels and their uses

We have various different chat channels and we understand that these can be a bit daunting for new members. The most important ones are summarised below.

  • The "Corp" channel is used to request skillbook reimbursement and to request items from our hangars.
  • The "Alliance" channel is used for forming and announcing fleets, classes or events happening soon. If you have questions about the announcement, PM the person who made the announcement.

The below channels are password protected.

  • The "Questions (EVE Uni)" channel is a chat-free question and answer channel. You can ask any type of questions here, and since there is no chat it may be easier to get an answer. The password can be found here.
  • The "Intel (EVE Uni)" channel is our channel for reporting intel on war targets.

Other channels can be found here EVE University Chat Channels. Feel free to join any of the chat channels which cover an area you are interested in.

Programs and services

  • Mentor Program This program is for players that are looking for one-one tutoring, whether for asking questions or practicing concepts ingame. You simply fill out the application provided on the page and our Mentor Manager does the rest! This is open to characters of any age and experience.
  • The +3 Implants Program This program is available to those who have been playing longer than 31 days and have been in the University for at least 7 days. These implants are available at a reduced prices and help with things like faster skill training.
  • Corporation Hangar Access to this service is available after you have applied for Freshman and received the title, but can be useful when you first join, if you ask another player with the title to help, you get free modules and frigates at the communities. In addition to that we have free ships for you to use on contract - there are called "Flight Deck" or "FD" ships and you are free to take one whenever you need a ship for a specific activity.
  • The Skillbook Program EVE University which allows you to obtain reimbursement for up to three and a half million ISK of skillbooks per day. The instructions are on the page for more info.
  • Ship Replacement Program The program (Commonly known as SRP) is intended to both help new pilots get into PvP and to promote the use of important hulls that benefit the entire fleet.
  • Sponsored Community Shipping Service Is a program that is intended to be available for nearly all communities. However, you can always ask in Mumble for help moving your items from where you are in space.

Education

Our Education Department works hard to help our members and the players of EVE Online, to be able to better understand the game basics and make the game as enjoyable as possible. Most of our classes are available with a .PDF so you can read before you venture out to the great unknown and try something new.

  • Classes available at this time You can also check the in game Corporation Calendar at any point by clicking on the time display in the bottom left hand side in EVE Online.
  • Classes often taught at EVE Uni On this page you will also find instructions on requesting a class from this list on Discord.
  • Pod saving This class is at the very core of everything you do in EVE Online.

Training on Tap and other learning videos

Progression Titles in EVE Uni

As you learn and grow in EVE University, you may find that you want to do more. You can work towards our Freshman, Sophomore and Graduate titles. These indicate how far along EVE Uni's path you have traveled, and give you a sense of achievement, along with some in-corp perks.

  • Titles within EVE University Each title has perks with it. With the ultimate goal of becoming a GRADUATE.
  • Community Content Initiative As the name implies, the focus of the program will be "content generation" (i.e., activities) spread around multiple "communities" and/or areas of space.

Understanding Fleets

No matter what kind of ship you fly, or the Community you live at, there is always a FLEET available in the EVE University. It is a great part of being in a corporation. However, being part of a fleet means knowing a few basics.

  • Fleet Commands and understanding Fleets- Read this: Fleets (CORE class) This can make the difference in losing or keeping a ship sometimes when gankers come around to cause havoc.
  • Obeying EVE University's Rules of Engagement, when roaming or on fleets is a great way to make sure you are able to participate in all kinds of fleets and outings.

Community Life

With the exception of our Wormhole Community, our communities do not have an application or skill requirement. So, please join in at any of the activities that you wish to.

Main Community (Uni Headquarters)

E-UNI.png

The Main Community in Stacmon is our main staging area for the Uni. "The Quad" being our main staging structure for most Uni Events.

Within a few jumps radius of Stacmon, you can find areas in which to mine, run missions, participate in PVP, and there will be other corpmates engaging in those activities that you can join up with.

Wormhole Community (WHC)

WHClogo.png

The Wormhole Community focuses on living in wormhole space, and dedicated to educating students about wormhole life. The Wormhole Community is currently based in J211936, a C2 wormhole with hisec and C3 static connections; giving easy access to known space for logistics, and to higher class w-space for PvP and PvE. Wormhole space is one of the most hostile - but also one of the most lucrative - areas of space in EVE. For more information, visit the Wormhole Community page.

The Freshman title and some basic skills and ships are required to join the Wormhole Community.

Incursion Community

Incursionlogo.png

The EVE University Incursion Community works together to introduce students and alumni to that area of the game, and runs sites as a cohesive group. The community primarily focuses on running short-ranged, stationary shield fleets in Vanguard sites, and has a doctrine that is very forgiving for lower skill-point and cheaper hulls often associated with E-UNI students. For more information, visit the EVE University Incursion Community page.

While some roles in Incursions can be performed by players of all skill levels, please see their specific requirements listings.

Feeling a bit lost?

We know that this is a lot of information when you first join, so please don't panic! Bookmark this wiki page so you can refer back to it later. If you have any questions, feel free to ask them in the Questions (EVE Uni) channel.

Orientation Department

Orientation Logo.png

Got questions, ask anyone in the Orientation Department, on Discord or in Mumble. They are here to help you get settled in your chosen community or even help you with general game play questions you might have. Don't worry about asking 'stupid' questions - we have heard them all before and won't judge you! If you are new to the game, you should also consider applying for a mentor to help get you started. Orientation will help you with this process as well and even answer your questions if you have a wait for a mentor!

Management Support

E-UNI.png

If you need help from a particular department, there is a list of EVE University Management here showing who is responsible for each department. Most departments also have their own Wiki page for a list of staff you can reach out to. However, if you have a problem with that department, please make sure to talk to the Manager of that department for a resolution. However, if it is a personal problem, player to player, contact our Student Advocate whose role is to mediate disputes between members and bring any necessary matters to the attention of EVE University management.

Helping EVE University

EVE University does not have any paid staff: all its programs, services and departments are run by volunteers. We also rely on members to create content for each other and to help each other out by answering questions. It may not seem like you know a lot about EVE Online at the moment, but you almost certainly know more already than some other players who have been playing for less time than you. We really appreciate any members helping others out, no matter how new you are to the game. If you'd like some ideas on how you can give back to EVE University and help out other members, see Helping EVE University.